Job description
Company Overview:
If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume. Responsibilities:
The Front Desk reviews and updates patient demographic information, and collects payments when appropriate. The front desk may serve as the final clerical contact patients have during the visit and utilizes appropriate customer service skills. The front desk may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records. Will be responsible for covering check out when needed.
Ultimately, the position requires a meticulous individual with a positive attitude, excellent patient satisfaction skills, and product and service knowledge. Individual must be an enthusiastic, devoted, team player that is able to thrive in an aesthetic clinical setting.
Qualifications:
Company Benefits:
At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the upmost in personal attention and service. Whether it’s performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center has a complete roster of board-certified Ophthalmologists, Retina Specialists and Optometrists, offering diagnosis along with surgical and non-surgical treatment for eye diseases MidWest Eye Center’s Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.
Position Summary:
We are actively recruiting for an open position of Front Desk Associate, at our Affiliate,
Midwest Eye Center.
If you wish to join a growing team with favorable benefits and perks, while contributing to a best in class organization, please apply with your resume.
The Front Desk Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the clinical/surgical office-setting.
The Front Desk reviews and updates patient demographic information, and collects payments when appropriate. The front desk may serve as the final clerical contact patients have during the visit and utilizes appropriate customer service skills. The front desk may answer multiple phone lines, schedule appointments, assemble, maintain, locate and file medical records. Will be responsible for covering check out when needed.
Ultimately, the position requires a meticulous individual with a positive attitude, excellent patient satisfaction skills, and product and service knowledge. Individual must be an enthusiastic, devoted, team player that is able to thrive in an aesthetic clinical setting.
Qualifications:
- EDUCATION: Minimum high school diploma or equivalent
- WORK EXPERIENCE: Minimum two years’ experience in a medical office/health care setting required. Minimum two years’ health care insurance experience required.
- COMPUTER SKILLS: Strong computer knowledge and skills with a minimum typing speed of 30 WPM.
- MEDICAL TERMINOLOGY (preferred)
- Must possess a spontaneous desire to assist others and provide excellent customer service while being passionate within your role, along with being both efficient and productive in a fast-paced environment.
- Must be highly dependable and organized.
- Must have outstanding interpersonal skills.
- Maintains an impeccably clean, polished, professional image.
- Must have the ability to learn quickly, retain training, problem solve and think independently.
Company Benefits:
Midwest Eye Center offers a competitive benefits package to its employees:
Medical- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine (100% company paid)
- EAP (100% company paid)
- Group Life/AD&D (100% company paid)
- STD (100% company paid)
- LTD (100% company paid)
- Generous PTO Package
- 7.5 Paid Holidays
- Flexible Scheduling
- Employee Discounts and Perks
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