Front Desk Lead Receptionist

Full Time
Olmsted Falls, OH 44138
Posted
Job description

Want to be apart of a growing team at a brand new addition of the Renaissance Retirement Campus?

The Renaissance, an Eliza Jennings Community in Olmsted Township and a nationally recognized leader in person-centered care, is seeking a full-time Receptionist at its NEWLY BUILT Assisted Living building!

Hours for this position:
Monday- Friday
8:00 a.m.- 4:30 p.m.

Duties for the position include, but are not limited to:

  • Greet and direct all visitors and residents.
  • Answer and direct phone calls.
  • Assist residents and employees with various administrative tasks.
  • Collect, sort, distribute and prepare mail, messages and courier deliveries for staff and residents.
  • Serve as a customer service “help desk” for residents; respond to and/or direct questions, concerns, or issues to the appropriate department.
  • Perform various administrative duties as assigned.

Requirements:

  • Working knowledge of Microsoft Office Suite software, including Excel, Word, Publisher and Excel.
  • Familiarity with office equipment: copiers, faxes, etc.
  • Demonstrated ability to multitask and prioritize.

Experience:

  • Some customer service experience is preferred.
  • Prior experience working with seniors is a plus.

Perks of our team:
-Medical and Dental Insurance
- Fully Equipped Free Commercial Gym & Saltwater Pool
- On-site Nature Walking Trails
- Life Insurance
- Retirement Program
- Employee Assistance Program (Specialist, Trainers, and Clinicians At Your Fingertips!)
- Wellness at Work – Inhouse Massage Therapist
- Generous PTO Plan
- Holiday Pay
- Competitive Referral Program
- Employee Appreciation Rewards and Events
- Tuition Reimbursement
- Best Of Benefits Club (Discounts for Services and Experiences)

Eliza Jennings is a 14-time winner of the North Coast 99 Award honoring us as one of the Best Workplaces in Northeast Ohio!

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Olmsted Falls, OH 44138: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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