Job description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the front desk receptionist position on our customer service team! Our fast-paced real estate team prides itself on providing excellent S.E.R.V.I.C.E to all of our clients. If you are personable and well-versed in Microsoft applications, apply today!
Compensation:$15 - $18 hourly
Responsibilities:- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Handle customer complaints as necessary
- Connect with the housekeeping department to ensure guest accommodations are ready
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Comfortable taking telephone calls and mitigating stressful situations
- 1+ year of hotel industry experience or related job preferred
- High school graduate, GED recipient, or equivalent
The Drew Nicoll Home Selling Team is rapidly expanding and helping Agents across America build successful careers in Real Estate!
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