Job description

Job Summary

The Front Desk Receptionist is the first point of contact for the office. The Front Desk Receptionist is responsible to assist patients, visitors, etc. with accessing the necessary personnel and resources (i.e. medications, appointments, etc.) at the Philmont Guidance Center. He/She ultimately is responsible to provide administrative support across the organization and ensure that the Front Desk consistently welcomes all who contact the office in accordance with the Mission and Values of The Philmont Guidance Center.

Job Specifications

To perform the job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description and performance appraisal. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position.

Education

A high school diploma or equivalent is required.

Experience

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Proficiency in data entry.
• Two years experience in a medical office preferred.

Licensure/certification

None

Competencies

• Ability to build constructively working relationships characterized by a high level of acceptance, cooperation and mutual respect (Relationship Building).
• Ability to listen to others and relays information in an organized and logical manner that others can understand (Communication).
• Ability to manage own time, priorities, and resources to achieve goals (Self Management).
• Ability to demonstrate an ongoing commitment to learning and self improvement; desiring and making an effort to acquire new knowledge or skills for work (Development & Learning).
• Ability to build and maintain customer satisfaction with the services offered by the organization; provides excellent service to internal and external customers (Customer Focus).
• Ability to attend to details and pursues quality in accomplishing tasks (Attention to Detail).

Environmental/Physical Conditions

• Physical Demands includes: sitting, standing, bending, adequate physical dexterity for typing and ability to conduct general office responsibilities.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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