Job description
Business Need / Purpose of Role:
The GEHO Field Service Technician will be required to inspect, supervise, repair, and troubleshoot GEHO pumps and parts. They will develop theory of likely cause and solution to remedy problems and report up findings while also conducting field maintenance and operation training to dealers and end customers.
Objectives & Measurement
Key Responsibilities and Specific Accountabilities:
Manage all on site installations, repair maintenance and test tasks as per scopes of work provided.
Develop strong relationships with key customers to ensure expectations are being met and remedial action to address issues.
Provide service and supervision to customers GEHO equipment together with Ancillary Equipment Overhauls and Upgrades.
Provide technical support and backup covering the GEHO operation and maintenance at our clients’ sites within The USA which will also include supervision and commissioning on site for upgrades and overhauls
Assist in Managing day to day workshop activities and supply technical support to Weir workshops where required
Provide service to customers with GEHO pumps
Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time
This posting is not intended to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the position's scope and function.
Job Knowledge / Education and Qualifications
The details described here are representative of those that an employee needs to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelors (Mechanical Engineering)
- 5 years of relative experience
- Experience working with pumps (positive displacement) preferred but not required
Physical Demands:
- Sit, talk, hear, and/or use hands to handle and touch objects
- Stand, walk, stoop, kneel, or crouch
- Specific vision abilities include close, distance, and peripheral vision, and depth perception
- Ability to lift up to 25 pounds
We take pride in providing a quality workplace and promoting equal opportunities for all.
- Applicants must be willing to sign a non-disclosure form
- Completion of a Background Check and medical assessment satisfactory to the company may be required
- All newly hired employees must be eligible to work in US for any employer
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