Job description
About this Role: The big-picture mission of this role is to lead the dealership in achieving profitability and growth through strategic planning and exceptional customer service. As the General Manager of the Leif Johnson Automotive Group, you will oversee all departments and ensure that they meet their goals and deliver a superior customer experience.
This role is critical to our organization because it is the driving force behind our success. The General Manager is responsible for setting the tone and direction for the dealership and ensuring that all departments work together to achieve our common goals.
We know that our most asset is our people, which is why we have instituted our Culture and Beyond initiative. We strive to create the best working conditions, the warmest family-like environment, and the strongest teamwork, creating an atmosphere of total synergy, stability, and productivity. The Leif Johnson Company has been in business for almost 60 years. We are a family-owned and operated business with 3 Ford franchise dealerships and 4 Pre-owned locations in the Austin area. We pride ourselves in offering a no-hassle and family-oriented atmosphere. We want to ensure that you leave our dealership feeling valued, comfortable, and heard. Our Mission is to redefine employee, customer, and community expectations of Value & Integrity in the Auto Industry. We are looking for dedicated and motivated professionals who share that same passion to join our team.
BENEFITS
- Medical, Dental, and Vision Insurance
- 401(K)
- Paid time off
- Flexible Schedules
- Employee Pricing
Job Responsibilities:
- Responsible for profitability in all departments in the dealership
- Develop and execute a strategic plan to achieve monthly and annual forecasts for all departments
- Hire, mentor and monitor the performance of all department heads
- Maintain superior customer service (CSI) through dealership culture
- Review critical metrics daily for every department and make necessary adjustments to increase production
- Assist in developing an advertising and marketing plan
- Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
- Build rapport with customers to build a base of referrals to establish customer network
- Provide training and support to all staff
- Assist sales managers in closing deals and attracting more customers
Job Qualifications:
- Consistent track record of successfully meeting and exceeding sales goals
- Minimum high school diploma or GED equivalent required
- Minimum 3-5 years of automotive management experience
- Excellent communication and customer service skills
- Understanding of inventory control
- Strong computer and phone skills
- Professional appearance and work ethic
- Ambitious, goal oriented, and able to work within a dynamic environment
- Valid driver’s license and satisfactory Motor Vehicle Report (MVR)
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