Job description
Three Oaks Hospitality’s collection of community-driven restaurants and bars include: Steelbach, Ciro’s, M.Bird, Stones Throw, BAR AW, Butcher n’ Barbeque and Kipos. With over 500+ employees and an ever-growing collection of concepts, Three Oaks Hospitality continues to expand its portfolio with our mission in mind: to create memorable moments within our spaces, inspired by creativity and encouraged curiosity.
We are seeking a General Manager with prior bagel industry experience for our newest fast casual location. Our ideal candidate will have expansive knoweldge in the art of bagel making.
The GM fills a variety of responsibilities, including overseeing the daily operations of the bagel restaurant and ensuring all of the customers are satisfied. From solving customer service issues to performing quality control on entrees, there’s nothing they don’t do. If you are dedicated to details and thrive in a fast-paced environment, this job is for you!
Typical duties include:
- Manage the front of house to provide outstanding customer satisfaction
- Resolve customer service issues and customer complaints
- Monitor the performance of servers, bartenders, hostesses and kitchen staff
- Train and educate staff members on new food and beverage service practices
- Create schedules for full-time and part-time restaurant staff
- Manage cash flow, records and credit card payments
- Supervise inventory and ordering
- Assure the restaurant is following all appropriate health and safety codes
Requirements:
- Previous restaurant experience in a bagel based restaurant.
- High school diploma or GED
- Exemplary customer service skills
- Interpersonal skills
- Problem-solving skills
- Excellent verbal communication skills
- Organizational skills
- Basic math and computing skills
- Knowledge of current technology
- Experience leading and training others
Preferred qualifications:
- 2+ years of hospitality supervisory experience
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Restaurant type:
- Bakery
- Café
- Coffee shop
- Fast casual restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Tampa, FL 33606: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- Hospitality management: 2 years (Required)
Work Location: One location
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