Job description

A Health Coach provides 1:1 nutrition, activity and lifestyle coaching to the members of the Profile by Sanford Health Program. The Profile Health Coach will deliver evidence-based protocols as designed by the Clinical Advisory Board while coaching Profile members through the phases of the Profile program at a Profile location in Rapid City. The coach will be skilled in developing trust and rapport with current and/or potential members while supporting an environment free of discrimination and bias. The qualities of the Profile coach are excellence in building relationships, customer service, enthusiasm, compassion, team work, empathy and have a passion for overall wellness.

Understanding the complexity of elevated BMI, Body Fat %, and the medical risks associated, is paramount to helping members appreciate the health benefits of the Profile program. Motivational interviewing skills are necessary to maintain member retention, assist members with healthy lifestyle modification and weight maintenance. The Profile Coach will reinforce the value of using meal replacement products for weight loss and weight maintenance. Additionally, there are members such as the ones pursuing our mom protocols and athletic protocols that may not be looking to loose weight. The Profile Health Coach will have advanced understanding of technology that is offered and its usefulness in maintaining weight loss. Each coach will assist with KOS (Key Operating Statistics), business development, evaluating program effectiveness, and process improvement. The Profile Health Coach is expected to participate in scheduled staff meetings and continued education to keep abreast of Profile best practices.

All job duties will be carried out using a high level of customer service while promoting and participating in the team concepts at the Profile Center. Profile Health Coaches are expected to promote health and wellness both personally and professionally. Profile Health Coaches are expected to respect confidential information of Profile members and Profile business statistics. In regard to specific scope of the Profile Coach, refer to the Profile Coach Code of Ethics in the Profile Program Training Manual.

Computer skills to include use of Microsoft Word, Excel, Outlook and web navigation, especially the Profile Member and Coach App. Additionally, the Profile Coach will operate Point of Sale, member management, and phone systems.'
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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $16.50 - $20.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Flexible spending account
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Required)

Experience:

• Motivational interviewing: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: One location

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