Join Aya Healthcare, named the #1 top workplace in the large company category by the San Diego Union-Tribune.

Aya Healthcare has an exclusive contract to provide healthcare staffing management services to our client. The Program Coordinator provides administrative support for the Program Managers on site at our client. He or she will facilitate the administration of our workforce solutions program, with an exceptional sense of urgency and organizational skill to ensure the highest levels of client satisfaction.

Who we are:

We're a $5.8 billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we're obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you'll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities:

Internal Support

• Actively participates in weekly internal Managed Service Provider (MSP) Strategy and Fulfillment and Strategy Team (FAST) meetings.
• Assists Account Management (AM) and Program Management (PM) teams in identifying and recommending partners that can assist in filling client's needs.
• Partner with Strategic Placement team in identifying and implementing fulfillment strategies.
• Assists with auditing new MSP and direct accounts to ensure partner support and onboard client requested vendors to the partner panel.

Partner Support

• Ensure strategic partners are aligned to all MSP and strategic accounts.
• Assist Partner Engagement Manager as needed with partner inquiries, concerns, etc.
• Audit current partner panel and identify inactive partners and identify strategies to engage them.
• Assist with researching and identifying new partners to help with fulfillment strategies and gaps.
• Actively participate in new partner onboarding process – initial conversation, application process, onboarding, follow-up, and orientation

Data Entry and Analysis

• Participates in quarterly Partner Business Reviews (PBRs).
• Pulls client partner panels for AMs and PMS.
• Initiates the vendor onboarding process – identifying the correct agreement and Client Term Sheets (CTS) for potential partner

Qualifications:

• Two years of experience working in an administrative or customer service capacity supporting clients and vendors.
• Experience in health care setting preferred.
• Bachelor's Degree.
• Experience in a fast-paced office setting providing administrative support and customer service
• Exceptional written and verbal communication skills, as well as exemplary interpersonal relations

What We Offer:

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling
• Celebrations! We hit our goals and reward ourselves.
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited DTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily

Compensation: Aya reasonably anticipates the pay scale for this position to be $30.29 to $31.25 hourly, which equates to $63,000 to $65,000 annually.

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager's discretion.

Aya Is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy