Job description
For nearly 20 years, TheKey (formerly Home Care Assistance) has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. View our
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to learn more about TheKey.
Position Summary
You will be responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with TheKey services, and coordinating with local teams to ensure the provision of high-quality service. You will be the face of TheKey in the communities as you also serve as an advocate for older adults. Your referral sources will include the Healthcare ecosystem (approx. 60 percent) with contacts such as senior living communities, geriatric care managers, skilled nursing facilities and hospitals. The remainder of your time will be spent with sources in the Legal/Financial world including elder law/estate planning attorneys, wealth advisors, fiduciaries and conservators, corporate bank trustees and long-term care insurance advocates. As you can see, there’s a wide net of referral sources and stakeholders that you will need to interact with daily.
Minimum Qualifications
- Minimum one year of sales experience preferably in health care, home care, or related field.
- Excellent customer service and sales skills.
- Computer proficiency and ability to document sales activity timely and accurately in the Salesforce platform.
- Familiarity with Zoom/ video conferencing, social media platforms and Google products.
- The ability to use market intelligence, analytics, and data to make informed decisions throughout the sales cycle.
- Current driver’s license and proof of insurance; ability to travel 80 % of the time in the field.
- Flexibility and adaptability to thrive in a fast-paced environment in which change is the norm.
- Attention to detail and a commitment to producing accurate, high-quality work, balanced by a down-to earth approach.
- An entrepreneurial spirit, drive, and goal-oriented work ethic.
- High energy and a positive attitude, with the ability to excel under pressure.
Benefits for full time employees
- Medical/Dental/Vision Insurance
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- Flexible PTO Plan
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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