Job description

TownePlace Suites by Marriott is looking for a Front Desk Associate to join their team. The Front Desk Associate is responsible for the oversight of all guest matters and concerns. Specific responsibilities include but are not limited to:

- Check-in / Check-out
- Reports / Recordkeeping
- Greet / Escort guests
- Guest Services / VIP services
- Cash handling
- Maintenance / Security
- Quality assurance
- Guest relations
- Communication
- Working with others
- Safety and security policies and procedures.

REQUIREMENTS:
- High school diploma or equivalency preferred.
- Brand Specific training (e.g., Tips, etc.)
- Ability to perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60 lbs.
- A team player, willing to take a proactive approach to the administration of the day-to-day business.
- Exceptional customer service skills including quality standards for service.
- Strong, solid oral and written communication skills, including excellent telephone etiquette skills.
- Ability to manage multiple customers needs with a positive attitude.

Our success starts with the associates that work in our hotels, so we take great pride in hiring honest, hard-working, reliable people, who are willing to share and accept our principles. In return, we offer competitive salary and benefits packages and encourage continuing education by offering tuition reimbursement.

Plamondon Hospitality Partners is an equal opportunity employer and participates in the federal government's E-Verify program.

Job Type: Full-time

Pay: From $13.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement

Schedule:

• Holidays
• Monday to Friday
• Weekend availability

Work Location: One location

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