Job description

** the Base Pay is based off of experience and also includes tips that are split up fairly between the housekeepers **

Housekeepers work collaboratively as a team to strip, clean, and turn guest rooms and guest houses, setting the stage for our guest’s overall experience. Attention to detail, and commitment to excellence and high standards is required. Daily responsibilities include laundry, vacuuming, dusting, making beds, and cleaning bathrooms. Housekeepers greet and interact with hotel guests daily and are expected to be knowledgeable on the history of the property to answer guest questions. Essential Duties & Responsibilities

• Arriving at scheduled time.

• Review daily occupancy reports to understand flow of departures and arrivals.

• Strip, clean, and inspect all guest rooms, following company procedures and policies. • Replenish all bathroom supplies including all paper products, towels, and toiletries.

• Ability to follow assignments of supervisor.

• Communicate with reservation staff when rooms are ready for guests.

• Notifies maintenance staff of necessary repairs needed and the level of urgency.

• Communicates with reservation staff promptly to report and track lost and found items, so guest can be notified immediately.

• Communicate clearly and professionally using the two-way radio system.

• Drives/operates the housekeeping carts at a speed of no faster than 10 MPH this is to help ensure a safe and respectful environment.

• Keeping the carts in good condition, clean and maintained.

• Keeping the laundry room clean and organized.

• Perform all laundry duties to support both the hotel and restaurant operations.

• Learn the history of the property and individual rooms to become confident answering questions from hotel guests.

• Perform all other duties as requested by supervisor or other management. Skills, Experience, Education & Abilities

• Excellent customer service skills.

• Good written and oral communication skills.

• Professional appearance and demeanor.

• Strong organizational, problem-solving, and analytical skills.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• High school diploma or equivalent.

• One years related experience or equivalent.

• Ability to work weekends and holidays.

• Valid driver’s license.

Supervisory Responsibilities: None

Dress Code: should be neat and clean. Scrubs are great and comfortable. Pants or mid length shorts, no holes or frays. Shirt, t-shirt or other sleeved shirt, please no loud logos or other messages. Closed toe, non-slip shoes required. Hats are helpful to keep the sun off you. Fingernails need to be clean, natural, and no more than average length. (1 cm)

Working Conditions

• The 29 Palms Inn is a resort located in the hi-desert, open 7 days a week, 6:00am to 11:00pm. This may include days, nights, weekends, and holidays.

• The Inn is spread out over 40 acres. Most of the grounds can be accessed on foot but at times may require driving a company or personal vehicle.

• Temperatures can reach over 100 degrees.

• Must be able to stand for 6-8 hours at a time. Be able to bend, and squat.

• Ability to lift 40 lbs. independently and 70 lbs. with assistance.

• Work with cleaning products, chemicals and equipment according to OSHA standards.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned, by their supervisor. Management reserves the right to change, rescind, add or delete the duties and responsibilities of positions within this job classification at any time. 29 Palms Inn and Campbell House are equal opportunity employers and prohibit discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or veteran status. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation and benefits and states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Life insurance
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• Twentynine Palms, CA 92277: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hospitality: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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