• Perform various hotel housekeeping services to maintain clean guest rooms according to established standards.
• Visually inspect rooms to help identify maintenance items needed.
• Assist guests by providing linens, terry, amenities, or information as requested.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

• Thorough knowledge of cleaning procedures and supplies.
• Ability to work independently (without direct supervision) and follow directions (verbal and written).
• Positive, can-do attitude.
• Dedication to providing excellent customer service.

• Performs a variety of hotel housekeeping services to maintain clean guest rooms according to established standards.
• Visually inspects rooms to assist in identifying maintenance items needed.
• Assists guests whenever possible by providing linens, terry, amenities or providing information as requested.
• May be asked to assist in laundry / cleaning public space when needed.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

• Requires ability to follow verbal and written directions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision. Provides excellent customer service.

• Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.

• Previous experience as a housekeeper helpful, but not required.

• Requires ability to walk and stand during entire work shift.
• Requires ability to push vacuum, reach, stretch, and bend in routine daily work activities.
• Requires ability to lift 25 - 35 pounds intermittently during the work day.

• Reports to the Executive Housekeeper/Assistant General Manager.
• Maintains and promotes a positive and cooperative work relationship with all hotel departments.

As a family-owned and operated hotel system, we have maintained a consistent vision, mission and set of values over our 45-plus years in business. Our Vision Our guests experience the spirit of great hospitality. We are their first choice as their home away from home. Every member of the team feels passion for their work, takes pride in the company, and demonstrates a sense of ownership. We create opportunities and make a difference in people’s lives. Our dedicated team is committed to the pursuit of excellence in all that we do. Mission Our guests are our #1 priority, and we offer them more value for the dollar than our competitors. Our success depends on these factors: • Quality that consistently exceeds guest expectations • Service that makes our guests feel welcome and at home • Teamwork demonstrated by team members who enjoy their jobs and are committed to the long-term success of our family-owned business • Profitability, which is the result of our mission and allows us to grow