Job description

Position Summary:

This position of Housing Coordinator is an exempt position that is responsible for the day-to-day programmatic and financial operations at St. Bede’s Workforce Housing. Incumbent in this position is responsible for finding and placing qualified tenants/consumers, ensuring that units are ready for to occupancy, collect monthly rents and ensuring the property is in good working order. In addition, incumbent is responsible for providing direct Case Management services according to the Housing Stability Process. This position requires the documentation of all efforts made according to regulatory body requirements which include Catholic Charities policies and procedures, federal, state, and local laws, accreditation standards, and other regulatory guidelines. Incumbent in this position demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.

Duties and Responsibilities:

Property Management

· Act as a liaison representing the agency relating to the functions, mission, and goals of the property.

· Develop an atmosphere and work processes which treat all tenants with dignity and respect

· Maintain occupancy goals that meet all guidelines, resident selection criteria according to workforce housing guidelines and agency policies and procedures.

· Keep property occupied with qualified tenants/consumers, through advertising and lead follow-up.

· Maintain open dialogue with supervisors on vacancies, tenants/consumers, and physical condition of property.

· Meet potential tenants/consumers, the property, and assess their applications in accordance with regulatory guidelines.

· Select qualified tenant/consumers and develop rental agreements.

· Maintain all resident file documentation and financial transactions related to the leasing of the units in properly documented and secure order.

· Ensure Program is meeting required contractual outcomes.

· May serve as a member and may attend monthly meetings of the Monroe County Homeless Coalition-CoC, as needed.

· Assists in conducting outreach activities with Health and Human Services providers, local government, civic organization, and the faith-based community.

Housing Stability Planning/Case Management

· Participate with tenants/consumers in the development of the housing stability plan.

· Provides individually tailored case management to the needs of tenants, as needed.

· Monthly reviews the individual’s progress toward achievement of service goals and desired outcomes.

· Provides case- closing services.

· Ensures compliance with data entry in required database.

· Ensure follow-ups and referrals are completed within the specified timeframe.

· Completes and input all service information in the consumer data entry systems, as required.

· Maintains file documentation of all service activities.

· Participate with consumers in the development of a Service Plan.

· Provides monthly Life Skills meeting.

· Provides Case Management sessions as per regulatory requirements. Develops with consumer after-care and follow up services.

· Assists tenants/consumers with available financial assistance resources by providing information and referrals.

Fiscal Management

· Assists to control all finances transactions and allocations according to pertinent guidelines and procedures within the approved budget.

· Coordinates with the Finance Department to establish rental rates according to Key West Workforce Housing guidelines

· Cooperates in the development and maintaining a programmatic balanced budget.

· Collaborates in monthly preparation and submission of units of service and/ or expenses related to contractual requirements.

· Monthly collection and deposit of rent and program fees.

· Maintain inventory of program assets according to pertinent guidelines.

Facility Management

· Aids in development and implementation of a system to identify and perform routine repair and maintenance.

· Inspect property and arrange for repairs and new materials as required

· Ensure that emergency maintenance issues are resolved timely.

Risk, Compliance and Reporting

· Collaborates with quarterly review of all consumer files and completes corrective action regarding deficiencies files using the CRR compliance checklist.

· Aids in quarterly completion and submission of PQI reports.

· Annually assists in completing and submitting a Tactical Plan, Quarterly Indicator Form and reconciliation of Consumer data base, as needed

· Submit within 3 calendar days all monitoring reports received.

· Annually assists to distribute, collects and aggregate Consumer Satisfaction Survey.

· Participates/Completes monthly Safety Inspections and Fire Drills.

· Collaborates with quarterly submission of Safety Checklist and Fire Drill forms to Risk Management.

· Submit within 24 hours of an incident an Unusual Incident Report with all relevant documentations required by regulatory bodies.

· Assists to investigate and resolve property complaints and rental violations.

· Collaborates with Quality Assurance to build policies and procedures that focus on tenant/consumer housing stability and eviction prevention.

· Assists with compiling, completing, and maintaining resident information required for court documentation and eviction warrants.

Fund Raising

• Aids to develop considerations and collaborations for fundraising of $10,000 annually.

Grantsmanship

· Completes and submits grant proposal for renewal of current funding and new funding possibilities.

· Develops collaborate efforts with other Catholic Charities Program and other agencies.

Additional Duties

· Communicate any problem/concern of the program to Supervisor in a timely manner.

· Complete all required trainings as per regulatory guidelines, funding, licensing and other trainings as requested by supervisor.

· Incumbent will comply with all policies, procedures, and requirements necessary to perform the function of this position.

· Perform additional duties and responsibilities as assigned by supervisor.

Physical Demands

· The work is usually sedentary, but may require long periods of standing, walking and / or bending and some light lifting. The work is mostly performed in a secure office setting.

· Ability to travel to meeting/training locations.

Educational & Experiential Requirements

· A minimum of an associate’s degree

· 2 years of Housing/Property Management experience

Reporting to this position

• NA

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Associate (Required)

Experience:

• Housing/Property Management: 2 years (Required)

Work Location: One location

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