HR Generalist

Full Time
Indianapolis, IN
Posted
Job description
Home Instead is a provider of in-home personal care services. We have been servicing the Indianapolis area for over 25 years. We have been rapidly growing and only see this trend continuing in a positive direction. Home Instead is looking for a professional individual with a proven track record of being dependable, patient, and working as a team player. You must have a passion to help others and be independently driven to excel. With Home Instead, you will have the potential to grow professionally and personally.

You will need to have leadership skills, be proactive, and hold qualities for conflict resolution. You will be speaking with clients, caregivers, and internal staff members on a daily basis. This is a fast-paced environment. The work culture is one that is positive, upbeat, family-oriented, and extremely passionate in our mission.

What You Bring:
  • Reflect the core values of Compass Enterprise (d.b.a. an independently owned and operated Home Instead Senior Care franchise)
  • Provide leadership and management of the HR Department; focusing on operational efficiency and Key Player performance related to CAREGiver recruitment and engagement
  • Ownership of Onboarding of new hires and ensured compliance
  • Ownership of Employee Training program
  • Manage outcomes of HR/Recruitment department activities and direct changes that will drive achievement of operational goals
  • Monitor Compliance for local and federal labor and safety laws including but not limited to, EOE, ADA, FMLA, EEOC, BOLI, and OSHA
  • Primary to explain and sign up CAREGivers for benefits in person/phone
  • Primary contact for insurance annual enrollments
  • Focus on Key Player engagement strategies to ensure their retention and satisfaction
  • Complete a regularly scheduled audit of HR processes to ensure compliance with all governing bodies; including Home Instead Standards and any state specific requirements
  • Demonstrate open and effective communication with the franchise owner, direct reports, colleagues, CAREGivers, clients and family members
  • Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees
  • Handle any HR coaching for CAREGivers that arise followed by full documentation of every situation including corrective actions and Terminations
  • Conduct annual review & raises
  • Assist HR Team with Planning and Managing Retention/Recruitment Events
  • Conduct overflow CAREGiver Inquiries and CAREGiver interviews as needed
  • Assist with CAREGiver applicant background check/state background Management
  • Sign up employees for benefits acts as Employee Navigator/New Benefits
  • Lead all HR initiatives to completion
  • Secondary support for orientation of new hire CAREGivers
  • CAREGiver handbook/Policy Guide coordination with General Manager/Owner
  • Develop and manage HR metrics of recruitment and retention including retention percentage and net gain of CAREGivers
  • Complete and Submit Unemployment documents and participate in hearings
  • Work with GM/Owner on Strategic HR Projects
  • What You Need To Succeed:
  • 4 year College degree in HR or Business Administration required or 4+ years' work experience in HR or related field, Home Healthcare experience is a plus
  • Have proficient computer skills and a working knowledge of Microsoft Office Programs.
  • Must be able to manage-time efficiently and independently.
  • Strong interpersonal skills and ability to build relationships/communicate with the entire
  • staff, senior leaders, and colleagues as appropriate
  • Ability to handle confidential information with discretion
  • Exceptional organizational and project management skills, with ability to take initiative, perform and prioritize multiple tasks
  • Excellent communication and attention to detail
  • Demonstrated proactive approach to problem-solving with strong decision making capacity
  • Results-oriented with proven record of meeting high performance goals and deadlines in a dynamic, fast-paced environment. Must be able to work well under pressure.
What We Offer:
  • Competitive Compensation Packages
  • Monthly Bonus program
  • Supplemental insurance program
  • Health and Wellness Assistance
  • Retirement Savings Account with Company Match
  • Retirement and Financial Planning Services
  • Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays)
  • Strong training program
  • Flexibility
  • Two offices to work from
  • Market leader
  • Career Development and Growth
  • Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
  • Supportive Culture that supports you!
We look forward to discussing this opportunity with you. Please submit cover letter and resume.

All Home Instead Franchises are independently owned and operated.

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