Job Summary

Working as our Human Resources Specialist, your primary focus will be to support the Human Resources function within our K12 food service account for South Bend Schools in Indiana! This position will be tasked with meeting both the business's and our associates' needs. The HR manager will take the lead role in all of the following functional areas: associate relations, HR-specific training, HR legal requirements and compliance, development and revision of HR policies and procedures, associate engagement survey action plan follow-up, performance and merit increase monitoring, hiring non-exempt associates and managing data associated with bonus administration.

Key Responsibilities:

• Ensures all Client HR-related policies are applied consistently.
• Objectively coaches associates and management through complex and difficult issues. Guides management on appropriate disciplinary action. Assists with on-site investigations.
• Oversees People Hub for hourly recruitment and onboarding.
• Maintains and coordinates associate recognition programs.
• Ensures compliance with all federal and state laws.
• Regularly runs and/or reviews HR activity reports.
• Supports internal customer survey and associate engagement survey interpretation/feedback process.
• Attends department manager meetings to increase HR visibility, conducts classroom training, provides assistance, and implements HR initiatives.
• Reviews any request for pay increases or other status changes to ensure internal equity and consistency. Process status change forms.
• Prepares coordinates and presents HR-related topics and other HR-related training.
• Acts as the diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting retention, and promotion goals.
• Assists in the creation of Personal Development Plans, as appropriate, for associates.
• Participates in the Annual Performance Appraisal process.

Qualifications:

• Bachelor’s degree in HR or related field
• PHR or SPHR designation is preferred.
• Three plus years of human resources experience required; management experience a plus.
• HR experience at a large, multi-unit organization is preferred..
• Previous experience as part of a centralized HR environment, preferably in a corporate setting.
• Intermediate Microsoft Word, Excel, and PowerPoint skills; advanced skills preferred.
• Experience responding to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Strong presentation skills are required.
• Training certification is a plus (i.e. Zenger-Miller, Stephen Covey, etc.).
• HR in a union setting is a plus!