Job description

Our company is looking to hire an office administrator.

The ideal candidate would have experience in the Insurance or Disaster Restoration industry.

The responsibilities of this position include

General office responsibilities

• Answering of the phones
• Intake of new customers
• Scheduling and dispatching of crews
• Sending and answering emails
• Customer service phone calls
• Job audits to be sure crew obtains all necessary information in a timely manner

Human Resource responsibilities

• Maintaining up to date HR forms
• Approving daily time sheets
• Acts as a liaison for benefits
• Handles and follows up with any workman's compensation claims

Accounts receivables

• Invoice and estimate follow up to confirm receipt
• Sending and receiving contracts via adobe sign
• Sending invoices and obtaining payments through Square
• Weekly follow up for payment statuses

Additional responsibilities

• Requests and keeps updated Certificates of Insurance
• Maintains vehicle maintenance records
• Sends and receives ITEL samples of flooring for insurance
• Communicates with insurance companies via Xactanalysis

Monthly on call phone rotation required (answering and dispatching one week per month after hours paid via bonus compensation)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Landisville, PA 17538: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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