Job description

IIB Developer

This resource will become familiar with all ESB/IIB production components.
Independently accepting and resolving all problem reports.
The specialist will also be responsible for developing in-depth 'how-to' documentation reusable by the wider team.

Core Skills:
Middleware Integration Production Support Experience Multi-Protocol Knowledge (Ex: SOAP, REST, HTTPS, MQ, FTP)
Knowledge of data formats (Ex: JSON, XML, CSV)
Knowledge of integration networking (Ex: VIPs, Load Balancing, Pool Members, URIs)
Basic understanding of IIB/WMB

Primary Responsibility:
- The Specialist acts as primary support for all ESB/IIB Integration Problem Reports (IPRs)
- Record, Track, & Document each IPR's path to resolution - Combine your knowledge of core skills to independently assess, diagnose and resolve IPA
- Work with Client Operations to involve and guide other teams as necessary
- Provide evidence supporting problem definition, problem diagnosis, and problem resolution
- Raise IPAs to senior team members when appropriate/necessary

Secondary Responsibility:
- Learn the specific components running in the ESB/IIB Integration Space
- Develop detailed documentation for each component guiding new specialists how to support

Equal Opportunity Employer: E claro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Job Types: Full-time, Contract

Salary: $60.00 - $70.00 per hour

Compensation package:

• Hourly pay
• Overtime pay

Experience level:

• 6 years

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

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