Job description

POSITION SUMMARY

The intake administrative assistant is responsible for assisting the intake staff in their day-to-day activities. The intake assistant works within the medical records system on assigned duties and spends a significant amount of time processing referrals for home health and hospice. The individual is responsible for numerous scanning and faxing duties as well.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Manages incoming referrals: Data entry of new patient information, creates new patient charts in EMR system and notifies Intake Coordinator of new referral

· Verifies insurance eligibility and creates service agreements for new referrals

· Assists with processing admits, as directed (i.e., faxing to MD, pharmacy, DME, etc.).

· Enters medication lists in patient charts as needed

· Tracks insurance authorization and reauthorization for both home health & hospice, obtains authorization as needed (sends all appropriate documents to receive auth)

· Reviews incoming faxes and distributes them as appropriate, noting urgency.

· Manages Document Tracking (Doc Tracking): Sends/faxes documentation for physicians to sign for HH & HOS services, tracks return status, calls on missing signature for HH & HOS (POCs & VOs & CTI’s for HOS)

· Monitors Document Fax History to ensure all outgoing faxes were successfully transmitted, resends any failed faxes (including missed visits)

· Uploads patient lab results, faxes to appropriate recipients, and notifies clinicians.

· HH Tracking for ROC/SOC Records: Admit date, PCP, H&P, DC Summary, F2F, Procedure Notes, DX List/Problem List/Medical HX

· Internal Medical Records Requests (by clinicians)

· Back-up to office coordinator for phone answering and front office coordination (3rd)

· Provides other administrative support duties as assigned.

QUALIFICATIONS

Adoray expects employees to understand and to incorporate the values of our organization in their day-to-day practice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

· Graduate of two-year business school with a health care emphasis or equivalent preferred.

· Familiar with medical terminology.

Knowledge, Skills and Abilities

· Display and promote high standards of ethical conduct and behaviors consistent with organizational standards

· Exhibit excellent communication and organizational skills

· Working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).

• Ability to manage conflicting priorities and handle multiple tasks/projects concurrently

· Ability to consistently carry out job responsibilities, able to acknowledge when commitments are not met, and take appropriate steps to fulfill responsibility

· Ability to convey information clearly and effectively to individuals or groups, including ability to choose the appropriate method or methods of communication

· Ability to analyze, identify, and solve problems while using sound judgment

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Baldwin, WI 54002: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Medical terminology: 1 year (Required)

Work Location: One location

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