Job description

GENERAL SUMMARY

Provides direct care services to individuals diagnosed with substance abuse, mental health illnesses, or dual diagnosis depending on area of assignment. Assists with admitting, discharging, monitoring, ensuring the overall well-being of consumers, complete consumer documentation, and conducts wellness checks. The Crisis Extended Observation Unit (EOU) and Josephine Recovery Center (JRC) are 24/7 facilities requiring 24/7 coverage. Integrated Care Technicians will be assigned a home station where the majority of their time will be spent however, they will be cross trained to be able to float between the 24/7 operation sites to include Detox, Crisis EOU and the Crisis step down unit JRC.

ESSENTIAL DUTIES & RESPONSIBILITIES

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

· Assists consumers with daily living skills and activities.

· Completes intake and discharge paperwork.

· Depending upon unit assignment, monitors medication self-administration under delegation and supervision by RN.

· Ensures documentation is submitted in accordance with Center standards and meets all designated requirements.

· Implements individual treatment plans while maintaining a safe, sanitary, and therapeutic environment.

· Monitors clients and performs wellness checks.

· Observes and records client behavior and vitals.

· Performs other related duties as required.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

· High School diploma or equivalency

· One (1) year of experience working with individuals with mental health and/or substance abuse who are homeless or unemployed

Other Requirements

· Must maintain a valid driver’s license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company’s auto insurance carrier if you drive your vehicle during company business.

· Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.

· Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.

COVID-19 Mandate Requirements

Unvaccinated Staff options:

• Get Vaccinated per the CMS Mandate.
• Have a medical/religious exemption. Unvaccinated staff will need to test once a week at the employees own time/expense and must wear enhanced PPE to include an N95 face mask and a face shield.
• Consumer facing staff DO NOT have the option to be unvaccinated without an exemption.
• If the position is not consumer facing, staff members may continue to be unvaccinated, without an exemption and test once a week at the employee’s own time/expense and must wear enhanced PPE to include an N95 face mask and a face shield.

Vaccinated Staff options:

• For employees who are vaccinated and consumer facing, we are continuing to require wearing an N95 mask.
• For all other vaccinated employees, we are requiring a cloth, surgical or N95 mask be worn in all shared spaces.
• Vaccinated employees may only go unmasked if in a single occupancy office.

PREFERRED QUALIFICATIONS

· Bilingual (English/Spanish)

SUPERVISION

· Job has no responsibility for the direction or supervision of others.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

· Applicable software applications

· Basic medical terminology

· Crisis intervention techniques

· Modern office procedures, methods, and computer equipment

· Principles and practices of recordkeeping

Skilled in:

· Customer service

· De-escalation

· Organization and time management

· Performing a variety of duties, often changing from one task to another of a different nature

· Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios

Ability to:

· Accurately organize and maintain paper documents and electronic files

· Effectively communicate, both verbally and in writing

· Establish and maintain effective working relationships

· Interpret and explain medical documentation

· Maintain accurate and complete records

· Maintain the confidentiality of information and professional boundaries

· Meet schedules and deadlines of the work

· Understand and carry out oral and written directions

PHYSICAL DEMANDS

· Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.

· Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.

Job Type: Full-time

Pay: $16.00 - $19.20 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Application Question(s):

• Have you ever been employed with the Center for health Care Services?

Education:

• High school or equivalent (Required)

Experience:

• with mental health, substance abuse, homelessness: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: One location

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