Job description

IT Support Specialist

USNR, a worldwide leader in engineering, design, and manufacturing, has an immediate opening in our Woodland, WA facility for IT Support Specialist. The IT Support Specialist will be tasked with supporting USNR’s employees and infrastructure, both local and remote.

ESSENTIAL FUNCTIONS:

· Provide technical assistance via desk-side, phone and email to USNR employees

· Document, track and monitor USNR’s helpdesk system

· Work in a team that supports USNR’s client, server and network infrastructure

· Other duties as required

REQUIREMENTS:

· Possess or willingness to obtain within 6 months of hire - Microsoft 365 Certified:

Modern Desktop Administrator Associate

· Experience or education supporting Microsoft Windows 10 clients in a domain environment

· Working knowledge of Microsoft O365 Office Suite

· Experience in an engineering / manufacturing environment preferred

· Working knowledge of networking topologies and troubleshooting

· College / University Degree, technical focus preferred

· Have strong communication and customer service skills

· Ability to maintain regular and punctual attendance

· Ability to travel to USNR global facilities

· Ability to lift-up to 40 pounds

** Applicants must be authorized to work in the United States without the need for visa sponsorship by USNR. Work visa sponsorship will not be provided, now or in the future, for this position. **

Any offer of employment is contingent on the successful completion of a pre-employment drug screen and criminal background check.

To learn more about USNR, visit www.usnr.com and connect with us on LinkedIn, Twitter and Facebook.

USNR is an Equal Employment Opportunity employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Woodland, WA 98674: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Microsoft Dynamics 365: 1 year (Preferred)
• Desktop administration: 1 year (Preferred)

License/Certification:

• Microsoft 365 Certification (Preferred)

Work Location: One location

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