About Us

FN Logistics is a Distribution Center located in Santa Fe Springs, California, supporting Fashion Nova's e-commerce fashion and beauty brands. We specialize in optimizing supply chain management and ensuring the smooth transportation of goods. We are constantly expanding and developing our employee-focused business, intending to provide unparalleled service and innovative solutions. We welcome you to be a part of one of the fastest-growing logistics companies in the country!

About the Role

Reporting to the IT Manager, you as an IT Technician will support our Fashion Nova Distribution Center, keeping roughly 2,000+ pieces of hardware and up to 2,500 users (during peak times) operational. You will work with computer hardware, software, and network systems. Your skills will aid with installations and support enterprise systems, including operating systems and applications software. As part of the overall IT Operations team, you will provide problem solving and training for end users and ensure systems efficiency and integrity.

Available shifts:
Second shift: 1:00 PM to 9:30 PM
Third shift: 9:00 PM to 5:30 AM

Your Responsibilities

• Assist with computer, servers, cloud-based systems installation in support of Distribution Center operations, including the material handling equipment and warehouse operations
• Assist with tasks, projects and incidents with full knowledge of documentation for each
• Assist with the maintenance of Distribution Center technologies, upgrades, new installations and equipment moves
• Support the administration of enterprise systems and the execution of operating procedures such as employee provisioning, hardware and software life cycle and asset management processes
• Use systems administration systems for remote management, software delivery and patch management
• Provide complex hardware and software support via automated service tickets, phone calls with customers and/or on-site client support
• Identify and correct operational problems on Fashion Nova's computers, printers and other electronic assets
• Maintain inventory of all hardware and software equipment for the Distribution Center.
• Assist in training to end-users as needed
• Assist IT Network Engineering with the implementation of connectivity solutions, overall network operation, cabling and directory management

Your Experience

• 2+ years of experience as an IT Technician
• AA Degree in Computer Sciences or related field; industry experience will be considered in lieu of the degree requirement
• Hands on experience with computer hardware and software repair
• Working knowledge of LAN/WAN topologies and architectures
• Hands-on experience with cloud-based enterprise systems such as Google G Suite, MS Office 365
• Experience providing technical support to corporate settings, Distribution Center / Warehouse technologies, or in the retail industry

Fashion Nova, LLC, and subsidiaries thereof, is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit, hire, train, and advance in employment qualified individuals in all job titles without regard to race, color, national origin, gender, sexual orientation, gender identity, religion, age, status as a protected veteran, criminal history, or status as an individual with a disability; and shall not discriminate against any individual, any such characteristic, nor any other classification protected by local, state and/or federal law.