Job description
The Opportunity
This is a PM Night Shift Position
At Delaware North, we care about our associates’ professional and personal wellbeing. We have a comprehensive benefits program designed to give our associates the comfort, safety, and stability they need to deliver exceptional service to our guests. All associates are eligible for benefits including weekly pay, employee assistance program, training and development, employee discounts, and flexible work schedules. Medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, and tuition reimbursement are available for eligible associates.
Responsibilities
- Sets up tables for function in accordance with banquet event order
- Accurately transports food and beverages to guests in a timely manner
- Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
- Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
- Replenishes food on buffet lines (if applicable)
- Maintains a safe and clean environment for guests and fellow associates
- Breaks down event according to company procedures
- Perform other duties, as assigned.
Qualifications
- Must be 18 or older
- Minimum of 3 months' previous experience in food and beverage service preferred
- Excellent guest service skills
- Ability to work quickly and efficiently in a fast-paced environment
- Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
Physical Requirements
- Ability to stand or walk, including up and down stairs, for entire length of shift
- Ability to lift up to 35 pounds
- Mobility to maneuver between tables
Who We Are
Delaware North has operated concessions and premium dining at TIAA Bank Field since 2016. The 67,164-seat venue is home of the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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