Job description
Founded in 1971 in Somerset, England, today Mulberry is a truly global fashion company and the largest manufacturer of luxury leather goods in the United Kingdom. Across all locations, we are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.
If these are values you share, we would love you to join our team.
We are looking for an experienced Junior Wholesale Manager to oversee, maintain and grow both existing and new wholesale accounts globally. Delivering outstanding day-to-day customer management and drive sales initiatives, which support the brand’s growth strategy into global markets.
Hybrid working applies to this role, meaning you can work 50% of your time from our beautiful office in Kensington and 50% of your time from home.
Duties and Responsibilities:
Manage and build relationships with existing and new accounts.- Deliver outstanding day-to-day client management. Handling day-to-day queries, order processing, weekly ST reports, brand/staff training, order confirmations, stock swaps and returns. Processing orders on Nuorder during sales campaign , ensuring that confirmations are shared with clients in a timely manner, to achieve the books close dates.
- Execute seasonal sales campaigns in Paris and London – organising showroom set-ups, managing the creation of line sheets in Nu order and process order forms, booking appointments and working with buyers to build and place orders.
- Oversee wholesale shipments, ensure shipments are processed within any agreed delivery dates, taking corrective action as necessary and to communicate any delays or issues with orders to the relevant clients in a timely manner.
- Share and monitor pricing, markdowns and commercial actions to be aligned with Mulberry guide line policy in customer online platform and in stores.
- Monitoring customer web site and social media that should be in line with online selling quality standards.
- Providing customer with marketing materials to support their use of social media.
- Report weekly, monthly, seasonally, and annually to line manager on sales, business performance and new opportunities.
- Analyse sell-through and proactively lead initiatives and collaborations with key accounts to ensure reorders, to drive account performance.
Brand:
Embrace and demonstrate the Mulberry values and behaviours.- Act as an ambassador for the Mulberry brand and exhibits passion in all aspects of the role.
- Positively communicates about the Brand at all times.
Skills and Experience Required:
Minimum 2 years experience within wholesale management or similar role.- In-house luxury fashion brand experience preferable.
- Excellent communication, presentation and negotiation skills.
- Highly organised and proactive with an ability to articulate points of view and improve processes.
- Meticulous analytical and numerical skills and attention to detail.
- Ability to anticipate issues, develop solutions and make decisions that are effective and timely.
- Advanced computer skills –Microsoft Office , advance excel skills essential Good knowledge of Microsoft Office including Excel and PowerPoint applications, V lookup/ Pivot. Experience using Nu order preferable.
- An excellent brand ambassador with great product/brand knowledge when representing Mulberry during international and domestic showrooms and events.
- Understanding and experience of working with logistics desirable.
- Fluent in English, additional languages are advantageous.
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at talent@mulberry.com.
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