Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Responsible for quality assurance assessments, audits, and evaluations for Health and Wellness (H&W) key initiatives. Analyze and summarize program and services performance and quality data, participate on quality projects, and perform effectiveness reviews. Work in collaboration with subject matter experts to support accreditation quality program requirements and work in collaboration with operational teams to improve services and quality. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

• Conduct quality assessments, evaluations, and audits for the delivery of H&W services, programs, processes, and initiatives
• Identify process or system improvement needs from analysis of data and results of quality assessments, evaluations, and audits
• Develop and assist with execution plans to achieve optimal levels of performance
• Communicate with quality leadership identified opportunities from review and analysis of reports, systems, and dashboards
• Identify nonconformance and collaborate to solve problems through the Nonconformance Management Program (i.e., corrective action and preventive action)
• Assist leaders with root cause analysis and appropriate corrective and preventive action strategies to eliminate nonconformance
• Assist with activities related to quality committee meetings with regions, divisions, and corporate H&W leadership teams
• Extract, analyze, and summarize data from corporate/division/regional systems; create meaningful and actionable reports and insights derived from data captured through audit/evaluations/assessments and use to identify and communicate trends
• Assist with special projects at the discretion of manager or other team leadership
• Evaluate processes within an area of responsibility in order to recommend and participate in process or quality improvement initiatives
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

• Associate Degree in health care related field
• 1 year of experience of as a patient care technician, LPN, pharmacy technician, or equivalent
• 3+ years healthcare experience
• 2+ years of experience in quality assurance or audit
• Demonstrated ability to maintain confidentiality and protect sensitive information
• Excellent administrative, communication, and organizational skill with high attention to detail
• Proficient in Microsoft Office
• Ability to remain flexible and adjust promptly and effectively during times of change
• Ability to handle multiple priorities
• Strong computer skills and experience with medical or prescription billing systems and/or EHR systems
• Analytical and problem-solving capabilities
• Ability to learn, understand, and apply new technologies

Desired Previous Experience/Education

• Six Sigma Yellow Belt or Green Belt Certification
• Any experience with eClinicalWorks (ECW)
• Any experience with EPRN

Education Level: Associates Required
Required Travel: None
Required Certifications/Licenses: None
Position Type: Full-Time
Regions: General Office- Cincinnati

States: Ohio
Keywords:

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: OH || Cincinnati || 555 Race St || 45202 || Kroger General Office || [[mfield2]] || Health & Wellness || Employee || Exempt || Full-Time || None