The Management Trust
Position Title: Maintenance Manager (Onsite)
Location: Las Vegas, NV
Reporting To: Community Association Manager
Status: Exempt, Full-Time
Salary: DOE

COMPANY PROFILE:

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

EMPLOYEE OWNER POSITION PURPOSE:

The Maintenance Manager is responsible for the day-to-day administration and maintenance of common areas, limited common areas, and grounds of the Association to ensure favorable physical condition and fiscal operation. This role works collaboratively with the Community Association Manager (CAM) to proactively address needs and deliver superior internal and external customer service.

JOB DUTIES AND RESPONSIBILITIES:

• Conduct regular safety inspections and quality assessments, initiate responses to emergency situations as needed, and report incidents to CAM
• Keep an up-to-date roster of all owners and residents (including renters) and assist with homeowner/tenant move-in and move-out as required
• Ensure effective and respectful responses to owner and resident concerns
• Monitor compliance with the Association Declarations and Rules and Regulations; initiate violation reports for CAM, and take corrective action when appropriate
• Inform CAM of homeowner service requests and take appropriate action
• Admit authorized personnel to the property to service common areas during business hours; guard the security of property keys
• Maintain supply inventory and pertinent records of expenses as outlined by CAM
• Create and distribute resident notices, such as fire alarm tests and water shutoffs, that affect owner units
• Assist CAM in determining major repairs and propose regular preventive maintenance schedules
• Provide vendor bid coordination, set vendor goals and objectives, oversee vendor performance and report concerns to CAM
• Create and provide job accomplishment reports as directed by CAM
• Maintain current roster of cabana use applications, fees, refunds, inspections, and waiting lists as required
• Daily patrol of building exteriors, interiors, pool, and parking lots; perform litter and debris control (including pet areas); note safety, maintenance, and compliance issues and report to CAM as necessary
• Maintain general inventory and arrange service of all operating equipment such as security systems, alarms, elevators, fans, pumps, automatic sprinkler systems, hand tools, and power equipment
• Perform minor repair of common and limited common area defects as required
• Clean gutters, down-spouts, and scuppers to maintain drainage
• Use power tools, such as a blower and pressure washer, to maintain clean grounds as necessary
• Paint common areas as directed by CAM and perform touch-up painting of scratches and nicks as discovered in common areas
• Ensure all doors into common areas, such as clubhouse doors, pool gates, etc. are in good working order, closed and locked as necessary
• Maintain clean common areas such as clubhouse areas, storage areas, bathrooms, and saunas – including year-round care for the swimming pool
• Other duties and special projects as assigned

QUALIFICATIONS:

• High School Diploma (or equivalent); Associate’s Degree preferred
• Proficiency in residential management – with generally between 4-5 years of experience
• Solid knowledge of Microsoft Outlook, Excel, and Word; intermediate skills a plus
• Conflict resolution skills
• Ability to meet deadlines and address time-sensitive issues
• Superior multi-tasking skills
• Excellent written and verbal communication
• Ability to provide high-level customer service with astute attention to detail and organization
• Must be a team player
• Ability to manage workflow amid shifting priorities
• Willing to learn Company process and procedures, and learn/use proprietary software
• Adaptable and dependable with a solid attendance record
• Professional and respectful demeanor with all internal and external customers at all times

SPECIAL POSITION REQUIREMENTS:

• Must have reliable transportation for travel to and from offsite locations
• Must have and maintain a valid driver’s license, vehicle insurance, and driving record in compliance with Company policy

ESSENTIAL FUNCTIONS:

• Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Use standard maintenance equipment, including: vehicles, power equipment, hand tools, etc.
• Be stationary or in motion for periods of time
• Relocate up to (50) pounds
• Travel to and from offsite locations

SUPERVISES OTHERS? IF SO, LIST:

• None

SCHEDULE & TRAVEL:

• Monday-Friday from approx. 8:30 am-5:00 pm
• This position may require occasional long hours to meet business needs, including being available for emergency needs

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.