Overview

Ansible Government Solutions, LLC (Ansible) is currently recruiting for Medical Records Clerks to support the USCG National Maritime Center (NMC) located at National Maritime Center located at 100 Forbes Avenue, Martinsburg WV 25404. The mission of the NMC is to issue Merchant Mariner Medical Certificates to fully qualified U.S. merchant mariners. A key component of the Mariner Credentialing Program (MCP) is the Medical Evaluation Division, staffed by Physicians, Physician Assistants, Certified Medical Assistants, and Medical Clerks who review and assess applications for a mariner Medical Certificate. The Medical Certificate is a document that serves as proof that a mariner meets the required medical and physical standards. The schedule is Monday through Friday, full time. Some telework may occur at the direction of the Program Manager.

Responsibilities

• Receives applications and any additional information that may have been submitted to the Medical Division of the NMC. Applications and additional information can be received via fax, mail, and email.
• If an application is received via fax or email, the Clerk shall create an electronic application or update mariner demographic information when necessary.
• General in-processing of files.
• May be required to communicate with the applicant, and/or applicant’s medical provider, and others via phone, mail or email.
• Documents information in Merchant Mariner Licensing and Documentation (MMLD) database
• Helps to assign files for medical screening and medical evaluation
• Cross-trained and cross-utilized to perform data entry/information management.
• Prepares paper files and/or digital files for the screening and/or evaluation process IAW NMC MMS documents using various electronic tools, including databases, spreadsheets, MMLD, and other standard business software record.
• Tracks applications electronically using MMLD.
• Coordinates categorization process of files with Government.
• Make appropriate entries and assigns files to screeners, evaluators, Physicians, and supervisors as required by the Government. Clerks shall be prepared to assign 450 files per business day. Files shall be assigned within 45 minutes of the request.
• Sorts, files, and delivers mail generally consisting of supplemental applicant information, approximately 150 pieces of correspondence daily.
• Performs other administrative services required as part of the efforts described above (such as filing paper records, converting paper files to digital, communicating with others, sending official correspondence, filing and other office administrative actions).

Qualifications

• 6 months of Medical Records Clerk experience
• Must be proficient in Microsoft Office, especially Outlook, Word, Excel, and Access

All candidates must be able to:

• Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
• Lift up to 50 lbs from floor to waist
• Lift up to 20 lbs
• Carry up to 40 lbs a reasonable distance
• Push/pull with 30 lbs of force

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