Metro by T-Mobile Sales and Service Associate

Full Time
Immokalee, FL 34142
$11 - $13 an hour
Posted
Job description

We are Cellular Touch Wireless, Inc. and we work hand-in-hand with Metro by T-Mobile, and we are seeking to fill multiple full time sales associate positions at a few of our locations. You are invited to bring your talent, passion and personality to an awesome career opportunity and join our team. We are looking for enthusiastic, goal oriented individuals, who want to succeed in a competitive high energy environment, selling cell phones and accessories to the surrounding areas. We are looking for full time and part time workers. Serious inquiries only! EVERYONE IS MOVING TO METRO WHY NOT YOU!

As a sales associate, you will: - Engage new walk-in's to sell/up sell smart devices, plans, options and accessories - Deliver a delightful customer service with a positive and fun attitude - Be available to work flexible hours, including evenings, weekends and holidays at times - Complete all aspects of opening and closing the store in accordance with company operations - Submit various reports and logs on a daily basis. Maintain and keep accurate inventory - Complete training sessions and participate in sales coaching and team building exercises.

Candidates:

~Must have reliable transportation

~Previously cell phone sales experience with Metro, T-Mobile, Boost, Cricket, Sprint is a plus but not required.

~Must be a team player and a professional who brings fun attitude and high energy to the workplace

What to expect working with us: You can expect that it will be fun, high energy and rewarding work place from day one. Career growth, training, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, lucrative commission for every sale you make, plus many perks. Most importantly you will be part of a fun and professional team and will be treated with respect and professionalism.

The Opportunity:

* Join a rapidly-growing industry and partner with a company that has a legacy of successful innovation

* Benefit from a competitive base salary plus an attractive, uncapped commission structure

* Work with and learn about the latest mobile technologies and devices

* Earn financial rewards and eligibility for further career growth through learning and success on the job

* Thrive in a fast-paced environment with customers and colleagues that appreciate your energy, effort, and job knowledge.

RESPONSIBILITIES / REQUIREMENTS:

* Deliver exceptional customer service, with a focus on generating repeat business through a loyal client base and subsequent referrals

* Demonstrate active listening skills and develop a strong understanding of each customer's needs * Provide thoughtful recommendations and options, with a focus on solving problems rather than pushing products or making a quick sale

* Maintain a strong working knowledge of all products, pricing plans, service features, and accessories as well as current company promotions

* Leverage store displays and interactive devices to provide each guest with a unique, immersive experience

* Foster a supportive and competitive approach to meeting (and exceeding) assigned sales objectives and store goals

* Manage time productively when not serving guests (maintain visual appearance of the store, initiative post-sale contact, participate in local marketing and/or research efforts, etc.)

* Multi-task, think on one's feet, and keep calm under pressure amidst time constraints

* Recognize, adapt and respond to a range of common retail scenarios and guest personalities

* Participate in opportunities for ongoing training and professional development Requirements:

* Must be able to lift 35 pounds

* Ability to stand for long periods of time

* Available for traditional retail shifts, including nights and weekends

* Tolerance for a flexible work schedule

* Openness to working at more than one store location, if needed

* Strong client service orientation

* Stellar problem-solving ability

* Can-do attitude; demonstrated energy and enthusiasm

* Basic computer and math skills We are an equal opportunity employer (EOE), and are committed to hiring a diverse and talented workforce.

Job Type: Full-time

Required education:

  • High school or equivalent

Required languages:

  • Bilingual preferred, English & Spanish

Job Type: Full-time

Pay: $11.00 - $13.00 per hour to start

Job Types: Full-time, Part-time

Pay: $11.00 - $13.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Language:

  • Spanish (Preferred)

Work Location: In person

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