The Role

Tesla is looking for an experienced Mobile Tire Technician to work on one of the most progressive vehicle brands in the world. This position requires a significant amount of customer interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. This position will service the Naperville area; however, the role will require daily travel within the region directed by Mobile Tire Dispatch team. If you are interested in becoming a part of a world-class service team supporting the latest EV technology, we are interested in hearing from you. More details about the job are listed below:

Responsibilities:

• Perform apprentice level work in the inspection, repair, and service of Tesla electric vehicles
• Operate a variety of hand, power, and shop tools
• Perform equipment inspections, adjustments and certifications
• Maintain records of time, expenses and materials
• Perform other related duties as assigned
• Help maintain cleanliness of vehicles
• Effectively handle multiple priorities, organize workload, and meet deadlines
• Safely operate company vehicle
• Communicate professionally with customers and other stakeholders
• Support other Mobile Service technicians and Tesla Service Centers as needed
• Daily regional travel

• Knowledge of methods and techniques in the maintenance and repair of vehicles
• Understanding and training on mounting and balancing tires and tire repair
• Trade school training/ ASE’s a plus
• Excellent oral and written communication skills as well as the ability to follow instructions
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public and multiple internal stakeholders
• Ability to quickly learn and adapt to new systems, processes, and a dynamic work environment
• Must be willing to become DOT certified
• Experience operating a tow and trailer
• Must be comfortable with daily regional travel and operating a large service vehicle
• Must display a sense of urgency when responding to customer Roadside Assistance needs
• Excellent customer service and problem solving abilities
• Must be 21 or older

• As a full time Tesla employee you will receive full benefits from day 1 for you and your dependents.
• Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
• 3 medical plan choices with $0 paycheck contribution
• Vision & dental plans (including orthodontic coverage)
• Company paid Life, AD&D, short-term and long-term disability
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program, Paid Time Off, and Paid Holidays
• Back-up childcare and employee discounts