Who we are:

ManhattanLife was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for 172 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, and professional development (LOMA testing) and a company-wide wellness program.

Scope and Purpose:

ManhattanLife is seeking to find a New Business Processor. As our New Business Processor, you will be responsible for the review of new business Medicare Supplement application in our computer administration system.

Duties and Responsibilities:

• Responsible for the set up and review of new business Medicare Supplement applications.
• Reviewing for accuracy in processing applications.
• Provides verbal and written communication to our Agent regarding status of applications.
• Follow up with agents on any new business application corrections needed.
• Provides excellent customer service to all agents and insureds.
• Performs other duties as assigned by management.

Minimum Qualifications:

High School Graduate or equivalent (GED); one year of business experience; insurance knowledge preferred. Type a minimum of 45 words per minute.

Knowledge, Skills and Abilities:

• Strong mathematical aptitude.
• Proficiency with MS Office (Word, Excel, Outlook, etc.) and other PC applications and/or software.
• Excellent oral and written communication skills and organization skills.
• Must be able to handle a fast-paced working environment with daily deadlines.
• Able to work well independently and within a team environment.
• Required to lift and/or move up to 25 pounds.

Travel Requirements:

This position does not require travel.

Professional Development:

• Establish annual objectives for professional growth.
• Keep pace with developments in the discipline.
• Learn and apply technologies that support professional and personal growth.
• Participate in the evaluation process.

Physical Demands:

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.

AAP/EEO Statement