Magic Broom in Waldorf, MD is looking to hire a full-time Office Manager to oversee our administrative duties from hiring and onboarding to cleaning and maintaining machines and equipment. Are you an administrative expert? Do you enjoy working with a great team of people? Would you like to join a reputable company that truly values its employees? If so, please read on!

This admin position works Monday to Saturday, from 8:00 AM - 4:30 PM and earns a competitive salary of $55,000 - $65,000/year, based on experience. We provide excellent benefits, including paid training, health insurance, a matching retirement plan, paid vacation, and tool allowance if applicable. If this sounds like the right admin opportunity for you, apply today!

ABOUT MAGIC BROOM

Our specialized construction company that concentrates on all aspects of fireplace & chimney service has been thriving since 1978. Since then, we have become the leading source in specialty services, ensuring our customers feel confident with our unparalleled honest service. We take pride in our top notch quality services and customer experiences.

We rely on our hardworking team to deliver on the promises we have made to our customer and to maintain our reputation in the community. With our exceptional benefits and top pay, it's no wonder our team loves working here and can find opportunities to excel, both personally and professionally. If you want to find yourself working among the top service companies in the area, find yourself at Magic Broom.

A DAY IN THE LIFE OF AN OFFICE MANAGER

As an Office Manager, you ensure that employee files are accurate, manage customer accounts, perform yearly evaluations, and assist with hiring. You make sure that we maintain effective phone and mail communications. Professionally and patiently, you respond to customer complaints in a timely manner either by telephone, electronically, or face to face. This includes providing them with pricing, scheduling, and account information as well as performing follow-up. You also oversee monthly staff meetings, review CER's, and provide feedback on the efficiency of the customer service process.

You ensure our software is up to date and that all areas and equipment in the office is maintained and in good working condition. As needed, you clean and organize the office. You negotiate vendor contracts for office supplies, equipment, and maintenance as well as keep various records, process orders, prepare customer activity reports, and even dispatch technicians. You write SOPs, job descriptions, and type or design general correspondences from memos and charts to tables and graphs. You feel good about using your administrative skills to keep our office running smoothly!

QUALIFICATIONS FOR AN OFFICE MANAGER

• Bachelor's in business administration
• 3+ years of office management experience
• Proficient in Microsoft Excel, email, google business, and social media platforms
• Knowledge of the fireplace industry
• Ability to pass the CSIA Certified Chimney Sweep (CCS) exam within the first year of hire

Can you provide constructive feedback to others? Are you a self-starter? Do you manage your time well? Can you lead and mentor others to do quality work? Are you thorough and flexible? Do you have excellent communication skills, both in writing and verbally? Can you make decisions under pressure? Are you an accurate and intuitive worker? If so, you may be perfect for this admin position. Apply today!

ARE YOU READY TO JOIN OUR ADMIN TEAM?

If you feel that you would be right for this administrative Office Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 20601