Job description

JOB SUMMARY:

Reporting directly to the COO (Chief Operations Officer), the Operations Coordinator provides administrative and project support to the COO and the Associate Medical Directors (AMD).

The Operations Coordinator must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities.

The Operations Coordinator must be detail-oriented, handle multiple tasks simultaneously, and deal with confidential matters with discretion.

DUTIES AND RESPONSIBILITIES

• Completes a broad variety of administrative tasks for the COO and AMD’s including managing an extremely active calendar of appointments and composing and preparing correspondence that is sometimes confidential,

• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the COO and AMD’s including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.

• Provides administrative and project support for various operational initiatives carried out by COO and AMD’s

• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the COO's ability to effectively lead in the company.

• Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

• Assists in coordinating the agenda of the General Business meetings, Provider meetings, Healthy Lifestyle classes and other meetings/initiatives involving the Administrators on or off-site.

• Is the point of contact in resolving facility and staff IT request.

• Distributes and keeps record of IT equipment distributed to staff

• Manages incoming mail and scans patient related documents into the electronic health record for action by appropriate departments.

• Runs standard reports from electronic health records, practice management systems and other organization data systems and prepares data for presentation.

Qualifications

• Ability to make sound decisions with or without the input of Administrators.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

• Ability to analytically evaluate areas of opportunity and propose solutions.

• Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.

• Highly resourceful team-player, with the ability to also be extremely effective independently.

• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.

• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment.

Education and Experience Requirements

• Bachelor's degree desired in Business, Healthcare Administration or a related field OR a minimum of 3 years experience working in a Healthcare field preferably in an Administrative role.

Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, and Social Media web platforms.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have experience with spreadsheets & pivot tables within excel?
• How many years of relative experience do you have?

Education:

• High school or equivalent (Required)

Work Location: One location

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