Orthodontic Office/ Treatment Coordinator

Full Time
Gaithersburg, MD 20878
$18 - $24 an hour
Posted
Job description

This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.

This position has great potential for growth into a leadership role.

Key Accountabilities

  • Monitor and assist with recall lists, schedules, reach out to patients, etc.
  • Schedule patient appointments, reschedule patients that miss their appointment, and call patients who have not completed treatment.
  • Present Orthodontic Treatment Plans.
  • Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
  • Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
  • Answer and return incoming calls from patients.
  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
  • Other duties as assigned by Practice Leader and/or Doctors.

Required Skills/Abilities:

  • Dental office experience is required.
  • Dental insurance knowledge is preferred.
  • Open Dental experience is strongly preferred.
  • Excellent oral and written communication skills.
  • Project coordination experience.
  • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
  • Experience with Microsoft Office and dental practice management software.
  • Positively contribute to a respectful and collaborative working environment with coworkers.
  • Willingness to advance skills through continuing education opportunities.
  • Bilingual English & Spanish highly recommended.

Benefits for Full-Time Employees*

  • PTO, paid holidays, sick leave
  • Dental allowance

*Benefits subject to change and eligibility

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 10 hour shift
  • 8 hour shift

Work setting:

  • In-person

COVID-19 considerations:
All Employee's Must Wear Masks

Work Location: In person

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