Job description

Orthodontic Patient Coordinator

Hours: 7:45 am – 5:00 pm Monday – Thursday

Full Time: 32-36 hours, four days per week

Would you like to be part of a quality-focused organization with doctors who provide the highest level of clinical care, happy patients, and a professional team who cares about doing their best for each other and our patients? We’re looking to add a positive, energetic, executive team player committed to creating an exceptional overall patient experience while promoting our practice and the benefits of a healthy, attractive smile. A summary of the position includes:

• Take the lead on creating a positive patient experience from their very first visit.
• Listen with genuine curiosity to understand patients’ needs and work closely with doctors to make sure we answer patients' questions.
• Take clinical photos and digital x-rays (we can provide training and certification, if needed) with care and attention to detail.
• Speak comfortably and confidently about treatment, finances, insurance, and scheduling.
• Use strong organizational skills to ensure follow through via phone, email or text.
• Provide professional communication with referring offices and specialists to coordinate treatment needs.
• Record treatment information in patient charts.
• Support all aspects of practice operations (e.g., answering phone calls & emails, scheduling, patient communication, etc.).

Qualities Needed:

• Exceptional communication and relationship-building skills
• Work well within a team and independently
• Able to work with interruptions while managing multiple priorities and meet deadlines
• Quick learner in a fast-paced environment
• Flexible and adaptable to change
• Desire to understand orthodontics and educate patients about the benefits and process
• Executive, career-oriented mindset
• Creative problem-solving

Dental or orthodontic experience preferred. However, if you feel like you could be a superstar in this position and you’re excited to learn about orthodontics, we can train you to be successful.

If you’re ready to join our dynamic team that’s dedicated to excellence, please send your resume with a cover letter. We're excited to meet you!

To learn more about our practice, please visit our website at: www.lenkortho.com

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Durham, NH 03824: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 3 years (Required)

Work Location: In person

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.