Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The Outreach Coordinator creates, organizes and schedules outreach activities and special events. Engage patients and initiates care management services. Create awareness and promote engagement, education and specific services to the community. Initiates and develops key relationships between individuals or groups in the community and Mount-Sinai Health Systems

• Develop, implement, and maintain current outreach and retention strategy to identify and target occupational health needs of various groups of patients in the community as identified by needs assessment reports
• Cultivate strong working relationships by maintaining regular communication with community and volunteer organizations to identify and utilize innovative strategies to engage members and promote services offered by Mount-Sinai Health System
• Develop, implement and evaluate retention activities to help maintain and bolster patient volume through focus groups, enrollment assistance and benefits counseling sessions
• Assist in gauging program effectiveness to improve and support program operations and standards, streamline work process and to increase the efficiency of the program
• Educate and provide general assistance to various groups of patients regarding services offered and other public benefits
• Coordinate and attend regularly scheduled meetings with outreach and retention stakeholders
• Act as a liaison to advisory board members
• Conduct presentations at community meetings regarding various services offered
• Coordinate and plan seminars, conferences and other educational workshops
• Assist in development of marketing materials to support outreach and retention activities and implement strategies that include but are not limited to website development, advertisement, radio and printed media
• Submit regularly activities reports for funding agencies to meet reporting deadlines
• Maintain meeting minutes and other administrative duties as needed
• Perform additional tasks as assigned by the Manager of the Member Services Department
• Performs other duties as assigned.

Requirements:

• Bachelor’s degree. Master’s preferred or an equivalent combination of education and experience.
• 2+ years of community outreach experience strongly preferred

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke’s, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

EOE including Veterans and Disabled

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $58,661.00 - $74,250.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.