Job description
The Patient Access Representative will be responsible for arranging for efficient and accurate collection of information for orderly registration of pediatric, adult, and geriatric patients. Collects and distributes patient information, billing information, and collection information. Provides financial estimates and collects applicable patient financial liability. Positively affects the patient’s experience. Makes patients and families aware of hospital policies and procedures. The duties of this position require the exercise of courtesy in speaking with patients, families, and others to maintain sound community relations.
Position Requirements
Six months prior clerical or customer service experience preferably in a hospital or medical office. Prior collections experience in a medical setting. Excellent communication and strong customer service skills. Working knowledge and ability to perform accurately and efficiently on computer. Typing skills of 30 wpm.
Six months prior clerical or customer service experience preferably in a hospital or medical office. Prior collections experience in a medical setting. Excellent communication and strong customer service skills. Working knowledge and ability to perform accurately and efficiently on computer. Typing skills of 30 wpm.
License/Certification Requirements: No
Work Hours: VARIES
Weekend Requirements: Yes
On-Call Requirements: No
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