Patient Access Representative - Cancer Center
Job description
Job Summary
The Patient Access Representative is responsible for accurately registering inpatients, outpatients, and/or ER patients. They will also be responsible for validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of cash. The Patient Access Representative ensures the patient's experience is best in class and demonstrates effective communication skills with patients and families, physicians, nurses, and insurance companies. The Patient Access Representative is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration. Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times.
Job Requirements
1 year relevant experience (registration, patient scheduling, customer service, billing, coding, finance, or accounting) in the healthcare industry OR have worked as a Certified Coder, Certified Medical Assistant, or Certified Healthcare Access Associate. High School diploma or equivalent is required. Bachelor's degree can substitute for required experience. #CB
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