Patient Account Rep - Business Office
Job description
POSITION SUMMARY:
A patient account representative will work directly with answering questions patients may have regarding hospital bills. In this position the account representative will also: process insurance and work comp claims, assist in resubmission of denied claims, and process correspondence received from insurance companies.
ESSENTIAL JOB RESPONSIBILITIES: This section reviews the employee’s performance of the responsibilities outlined in his/her specific job description.
1. Weekly preparing & submitting of insurance and workman’s compensation claims and auto claims requiring a lien.
2. Verifying reimbursement accuracy according to contract guidelines; assist with answering customer inquiries regarding patient accounts.
3. Processing of incoming Business Office mail on a daily basis.
4. Assists in covering Business Office window during lunch breaks and on Financial Counselor’s days off.
5. Other duties as assigned by the Business Office Manager.
Requirements:EXPERIENCE & EDUCATION:
- High School Diploma (or GED or High School Equivalence Certificate).
- Prior experience working with insurance claims is preferred.
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