Job description

We are an Eco-Friendly Dental Office who places a high emphasis on patient care and ethical treatment and are looking for someone who shares in our values! The ideal candidate has excellent customer service skills and enjoys a fast pace working environment and can multi task.

The Values we share as a company are very important to us and are looking for a team member who would want to be a part of it. Our values are as follows:

• We MOTIVATE each other by listening and challenging ourselves.
• We practice TRUST by being honest and transparent with patients and each other.
• We show RESPECT by focusing on creating a safe space for our patients and one another.
• We show KINDNESS by having patients, slowing down and be compassionate.
• We have FUN by laughing often and not taking ourselves too seriously.

Some of the job responsibilities are:

• Schedule appointments according to the perfect day scheduling protocol (needs to use quick thinking skills to methodically place patients on the schedule).
• Greet all arriving patients with a smile & Inform the appropriate department of their arrival
• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation
• Verify and update patient information
• Inform patients of dental office procedures and policy
• Enter all patient information into data system accurately
• Maintain and manage patient records in compliance with privacy and security regulations
• Answer and manage incoming calls
• Respond and comply to requests for information
• Confirm upcoming appointments and recalls according to office protocol
• Check daily appointment schedule and meet scheduling goals
• Arrange patient charts for next day appointments and verify insurance coverage
• Fill in cancellations and no-shows
• Contact & attempt to schedule 15 patients a day from the re-care list

• Dispatch lab work appropriately
• Collect and receipt payments from patients at time of treatment
• Inform patients of financial treatment plan options and create accurate treatment estimates
• Arrange payment schedule with patients
• Prepare claim forms for dental insurance
• Update patient education materials
• Maintain a professional reception area
• Safeguard patient privacy and confidentiality

Please Note that if any information on the resume is false, you will be disqualified.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

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