Patient Relations Representative
Full Time
Chapel Hill, NC 27599
Posted
Job description
Posting Information
Department
ASOD Comprehensive Oral Health - 436500
Career Area
Administrative/Clerical Support
Posting Open Date
09/02/2022
Application Deadline
09/12/2022
Position Type
Temporary Staff (SHRA)
Position Title
Patient Relations Representative
Position Number
01158831
Vacancy ID
S020284
Full-time/Part-time
Part-Time Temporary
Hours per week
20
Work Schedule
Position Location
North Carolina, US
Hiring Range
$18.00-$19.00
Proposed Start Date
09/26/2022
Estimated Duration of Appointment
6 months not to exceed 11 months
Position Information
Primary Purpose of Organizational Unit
The UNC Adams School of Dentistry Division of Comprehensive Oral Health houses several disciplines including, Periodontology, Dental Hygiene, Comprehensive Dentistry, Operative Dentistry/BioMaterials, Prosthodontics, and Endodontics. The Division of Comprehensive Oral Health works seamlessly across multiple specialties to ensure patients experience frictionless oral health care treatment.
Position Summary
This position functions as the primary point of contact for the daily patient account functions, cashiering, addressing and resolution of insurance inquiries, reconciliation of patient account balances, and perform the end of day reconciliation for depositing the clinic’s accounts receivables. This position is also responsible for any clerical work designated by the Graduate Program Directors or direct supervisor.
Minimum Education and Experience Requirements
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience
Excellent customer service and problem-solving skills is a must.
Preferred Qualifications, Competencies, and Experience
Prior work experience in a dental/medical office setting.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities
Not Applicable.
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