Job description
Job Category
Administrative
Position
Patient Services Coordinator
Req Code
24689
Location
Skagit Valley Hospital
Job Summary
MISSION: To improve the health of our community, serving with compassion and respect, one person at a time. VISION: Working together, Skagit Regional Health will transform healthcare by improving access, service, quality and efficiency in support of our goal of a healthier community. The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Provides administrative support and patient care coordination for assigned department. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply. Salary Range: $20.06-$29.11/hour DOE Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.
Essential Functions
Prepare charts in accordance with established guidelines. Input and reconcile patient charges in accordance with established guidelines. Manage authorization and referral process for department in accordance with established guidelines. Support billing and/or coding functions within department in accordance with established guidelines. Ensure co-payments, deductibles and self pay accounts are processed in accordance with established guidelines. Compile and distribute departmental data as required per established policies and procedures. Coordinate staffing and workload within the department as required. Provide clerical support in assigned department. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.
Education
High School diploma or GED required.
Experience/Training
Minimum one (1) year related healthcare experience preferred.
License/Certification
Current American Heart Association (AHA) healthcare provider BLS certification preferred.
Other Qualifications
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of the healthcare environment required. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
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