Job description
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide mental health rehabilitation which assist and support clients in all areas of daily living. Duties may include any or all of the following:*
- Facilitate groups and one-on-ones to help clients develop and strengthen life, coping, and independent living skills.
- Provide group facilitation through field and periodic outings to promote community integration.
- Interface directly with clients and provide counseling, particularly during times of conflict and crisis intervention.
- Assess the independent living skills of clients and their stability;
- Alert other professional staff of adverse reactions to medication or medication avoidance;
- Provide appropriate consultation and back-up to support other staff in responding to client crisis;
- Help clients strengthen problem-solving, socialization, and coping skills;
- Encourage clients’ resourcefulness, self-empowerment, and understanding their diagnosis and/or illness.
- Complete required documentation in accordance with agency, payor and regulatory requirements, utilizing computer technology.*
- Provide transportation in personal or agency vehicles including, but not limited to, the transportation of clients and/or program supplies for agency business.*
OTHER DUTIES AND RESPONSIBILITIES:
- Provide appropriate consultation and back-up support to other staff in responding to client crises.*
- Attend and participate in staff, program, agency and community meetings and training; coordinate events, as needed.
- Interface with staff, clients, and visitors, as conditions require and in an unobtrusive manner.*
- Ensure compliance with applicable health and safety or other regulatory requirements.*
- Ensure program facilities are clean and well kept.
KNOWLEDGE, SKILL, AND ABILITIES REQUIRED: (E = Essential; D = Desired)
- Education and Experience: High School diploma, GED, or equivalent education, and one year human service experience. (E) Experience in a mental health setting preferred. (D) Human service experience may include facilitating groups; developing consumer-run, self-help activities; providing peer support. (D)
- License: Valid California driver’s license, current car insurance, and a good driving record as documented by a DMV report. (E)
- Demonstrated safe and proper handling, use, and disposal of hazardous materials. (E)
- Demonstrated ability to:
- Work independently and in a small team environment; (E)
- Engage and communicate effectively with others in both verbal and written English; (E)
- Monitor and support developmental growth and the recovery process; (E)
- Manage multiple tasks and demands; (E)
- Employ tact and diplomacy, exercise good judgment, and act calmly in emergency situations; (E)
- Work from a strengths-based, harm-reduction, social rehabilitation model; (E)
- Work effectively with persons differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities; (E)
- Work collaboratively with individuals identified as those with serious mental illness who meet the following criteria: histories of hospitalization, institutionalization, including with the criminal justice system, substance abuse, low engagement in medication treatment, and difficulty in participating in structured activities and living independently; (E)
- Work with populations identified as high risk and/or considered under-represented in the County Mental Health system with multiple barriers; (E)
- Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions. (E)
- Demonstrated ability to work with participants who:
- May also have histories of assaultive behavior; (E)
- May have resided in long term care facilities for extended periods; (E)
- May have patterns of service that relied almost exclusively on emergency and institutional care; (E)
- May have cognitive difficulties and medical co-morbidities and are considered medically fragile; may also be developmentally disabled; (E)
- May have long-term patterns of homelessness and criminal justice involvement. (E)
- Knowledge of:
- Clinical techniques for assessment, treatment, and rehabilitation of people with psychological disorders and associated medications; problem resolution and conflict resolution techniques; (D)
- Community resources, including those required to meet the non-mental health needs of the target population; (E)
- Mental Health Services Act (MHSA) and Wellness Recovery Action Plan (WRAP). (D)
- Special Requirements: Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations and Momentum practices. (E)
- Proven proficiency in typing—minimum 40 net wpm; computer literacy, including Internet search and a basic proficiency level in Microsoft Office applications and Windows-based databases; (E) familiarity with UNIX-based databases. (D)
- A valid California Driver License, with access to a reliable vehicle or for driving a company vehicle, current proof of auto liability insurance, and a clean DMV record, with eligibility for a Class B license. (E)
- Physical requirements needed to perform the essential functions of this job, with or without accommodation:
- Standing, walking, grasping, finger flexion, moving/lifting/carrying objects up to 40 lbs., bending, stooping, crouching, kneeling, withstanding repetitive motion, and reaching repeatedly are required constantly (over 2/3 of the workday); (E)
- Hearing and talking on telephone and in person is required occasionally (under 1/3 of workday); (E)
- Balancing, climbing and crawling may be required occasionally; (E)
- Physically able to assist clients and/or staff in the evacuation of program facilities in emergency situations. (E)
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