Pre-Sales Enablement Support Specialist, Chicago (Data Mont)

Full Time
Chicago, IL
Posted
Job description
Company Description


REFERENCE ID# REF15970J


Job Description


About this Job

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter eager to make a name for yourself in a fast growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.

NielsenIQ is seeking a talented Sales Enablement Specialist to play a key role in enabling sellers to be more efficient and stay focused on winning business. Reporting to the Director of Pre-Sales Enablement, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to close faster. An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently. The ideal candidate is detail oriented with excellent communication, active listening and time management skills.

Responsibilities

  • Effectively manage day-to-day tasks to ensure opportunities progress to close won as quickly as possible; including assisting with pitches, pricing and proposals and coordinating with cross functional team members as applicable to ensure a stellar customer experience (includes Post-Sales, Marketing, Product Marketing, Product, Finance, Delivery and Customer Success).
  • Adapt existing content (including but not limited to pitch decks, proposals, email templates) based on sales insight, persona and segment
  • Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner Utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities
  • Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle
  • Support product releases by gaining an understanding of new products / features, serve as a knowledge resource for sellers and provide timely feedback to Product Marketing on information requested by both sellers and clients
  • Serve as an expert on internal sales processes and CRM utilization to guide sellers on best practices and ensure adherence


Qualifications
  • 2+ years of related work experience in Sales or Sales Operations
  • Bachelor’s degree
  • Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions
  • Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met
  • Skilled at building strong working relationships with team members in varying departments and/or levels of management
  • Ability to manage multiple projects simultaneously while meeting deadlines
  • Understanding of the sales cycle and common pain points sellers encounter with a desire to drive improvements
  • Experience building and / or using sales performance reporting in a CRM, Power BI or similar software
  • Excellent written, verbal and active listening skills
  • Prior exposure to SaaS technology
  • Ability to drive productivity working in a remote, fast paced environment

Additional Information


All your information will be kept confidential according to EEO guidelines.

About NielsenIQ

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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