The Office for Equity, Diversity, Inclusion & Belonging (OEDIB) facilitates the achievement of Harvard’s EDIB goals by supporting strategic planning and execution, monitoring the implementation of the Campus’ strategic diversity agenda, and helping to support the school, units, and central leadership in aligning offices and programs with the University's strategic priorities relative to equity, diversity, inclusion, and belonging. OEDIB guides Harvard’s culture toward inclusive excellence by convening stakeholders, serving as a catalyst for strategic efforts, analyzing University-level progress, optimizing investments, and facilitating University-wide coordination. These efforts, working with stakeholders and partners across the institution, seeks to exponentially grow the impact of EDIB work across Harvard. Visit OEDIB’s website, https://edib.harvard.edu/ for more information.

The Office of Equity, Diversity, Inclusion and Belonging (OEDIB) seeks a strong customer service and administrative support professional to serve as a key member of the team. This position reports to the Senior Director, Administration and Operations. The Program Assistant is the first point of contact for all visitors to the Office of Equity, Diversity, Inclusion and Belonging.

The incumbent will provide overall support for activities related to OEDIB. Responsibilities include, but are not limited to:

• Greet all visitors in a welcoming and professional manner.
• Support in-person and virtual activities; assist with catering, vendor arrangements, event and program logistics.
• Answer main office phone, respond to inquiries, take messages, direct incoming calls with efficiency and discretion.
• Manage the EDIB inbox, triage, file, and respond to general e-mail inquiries.
• Assess needs of individuals contacting OEDIB and determine the appropriate course of action; research information, provide follow-up, and engage team resources as needed.
• Lead daily office operations, handling projects such as mail, furniture, space, and technology maintenance.
• Assist with OEDIB team financial processing: purchase office supplies, prepare vendor payment requests, prepare team expense reports, and assist with travel arrangements for the OEDIB team.
• Organize team meetings, shared calendar, activities, and retreats.
• Support calendar management for the Associate CDIO and Senior Director Administration and Operations.
• Contribute and engage with strategic discussions as an active member of the team.
• Capture meeting minutes and distribute notes and action items across constituents.
• Design and distribute office materials, templates, branded items, gifts.
• Edit digital documents, flyers, posters, and website as needed.
• Assist with special projects and research as needed.
• Foster inclusive and accessible services and events while modeling team values.

Candidates MUST meet the following basic qualifications to be considered for this role:

A minimum of three years of relevant experience; a combination of experience and education will be considered.

Proficiency in Microsoft Office suite.

• Proficiency in the use of office equipment such as telephones, fax machines, scanners, and photocopiers. Attention to detail and excellent communication skills are essential.
• Professional communication skills are essential for this role.
• Proven record of providing strong and effective customer service.
• Ideal candidate will possess intercultural sensitivity and have the ability to deal effectively and respectfully with people from different backgrounds, experience levels, and in all types of situations.
• Ability to leverage sound judgement to operate with discretion and tact.
• Demonstrated ability to work successfully under pressure. Experience working in an academic setting is preferred.
• Ability to manage multiple tasks in a fast-paced environment with flexibility to shift priorities when needed.
• Ability to research and resolve issues quickly and utilize problem-solving skills on a consistent basis.
• Ability to prioritize work and handle confidential material.

This position may start hybrid (some on-campus/some remote work), with the transition to full-on campus in Cambridge if required by the department. Work options for this role will be discussed during the interview process.

Please note hybrid workers must reside in a state where Harvard is registered to do business (CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA).
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.

General Administration

USA - MA - Cambridge

403033 Staff Assistant III

Office of the President and Provost

Office of Equity, Diversity, Inclusion & Belonging

Full-time

053

55 - Hvd Union Cler & Tech Workers

Identity

Full time. Monday through Friday. 40 hours per week.

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.