Job description
PRIMARY RESPONSIBILITIES:
Reporting to the Division Director of Housing, the primary role of the Program Director is to oversee the development, implementation, and evaluation of housing and housing navigation programs. This includes hiring, training, and supervising Associate Directors and Program Managers. The Director works closely with the Program management team to ensure effective and coordinated service delivery. The Director is a member of the agency Leadership team.
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ESSENTIAL JOB FUNCTIONS:*
- Provide direct oversight in the hiring, training, and supervision of program staff, primarily through direct supervision of Associate Director(s) and Program Manager(s).
- Embody leadership, including driving a unified vision for the division and serving as the spokesperson and primary advocate for the program in the broader community
- Develop, oversee and evaluate programming within each assigned program/site(s)
- Promote collaboration, cross-training, and dual programming among teams within assigned programs/site(s) and throughout the agency.
- Foster professional development for employees at all levels of the program.
- Actively participate in agency leadership meetings, projects, and activities. As such, ensuring that information is shared across assigned programs and needs/concerns of assigned programs are communicated to appropriate agency staff.
- Facilitate access to services, through the development of staff capacity to understand and demonstrate principles of welcoming, client-centered, culturally competent care that is responsive to the needs of homeless, disconnected, and marginalized youth.
- In coordination with the Associate Directors and Program Managers, oversee budgets, contract requirements, and program outcomes for programs.
- Ensure appropriate data collection and tracking; ensure adherence to internal agency policies and procedures.
The Program Director will be a liaison with the Employee Development & Training Department to provide training needs of Case Managers, Residential Counselors, and Program Teams, update managers on training attendance and provide CPI Training to staff. The Program Director will also support the Director of Employee Development & Training by working with Program Leadership to meet program staff and training objectives and outcomes.
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OTHER DUTIES AND RESPONSIBILITIES:*
- Participate in strategic planning for the ongoing development of services.
- Provide leadership and advocacy in relations with local state and federal public entities and community-based organizations to educate the community about the needs of homeless youth.
- Identify the training and professional development needs of program staff.
- Hold On-Call responsibilities as assigned and scheduled in rotation.
- Actively participate in Diversity, Equity, and Inclusion (DEI) work within the agency; along with managing programs with a lens on DEI.
- Obtain CPI: Nonviolent Crisis Intervention trainer certification within 6 months of hire. The position will be required to facilitate training for staff.
- Maintain professional standards of performance, demeanor, and appearance at all times.
- Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the scheduling requirements of this job description and program.
- Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
- Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies.
- Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the youth we serve.
- Actively strive to upgrade professional skills through engaging in appropriate professional training and experience. Ability to work with a diverse staff and excel in a multicultural environment.
- Other duties as assigned.
EDUCATION:
- Bachelor’s Degree in Social Work, Psychology, or related field preferred but not required.
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BACKGROUND & EXPERIENCE*:
- At least (5) years of management and supervisory experience.
- Experience in multi-site community-based housing support services.
- Experience and knowledge of housing subsidies, property management, and tenant/lease relations are strongly preferred.
- Experience working in collaboration with other community and government stakeholders.
- Previous experience overseeing program design and development, implementation and operations, project integration and management across multiple agency sites; staff supervision and training; and budget management.
- Excellent written and verbal skills, including public speaking.
- Strong commitment to the agency and philosophy of Larkin Street Youth Services.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.
All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.
Larkin Street Youth Services is an equal-opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
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