Job description
Job Location:
McCain Mall
PRIMARY PURPOSE:
This position is responsible for greeting visitors, answering and directing phone calls, and serve as support to mall management staff as determined and assigned by the Office Administrator.
PRINCIPAL RESPONSIBILITIES:
The successful candidate’s responsibilities will include, but not be limited to:
- Screen and direct phone calls to proper individuals
- Greet and assist with general inquiries from customers, tenants, contractors and mall staff
- Receive all deliveries, open and distribute all mail, oversees all mailing and shipping of overnight packages
- May be required to maintain and/or update various reporting systems
- Organize information and draft documents for reports, surveys, forms, questionnaires
- Assist with ordering and maintaining inventory of office supplies and equipment
- Assist with maintaining property files according to Company Policies and Procedures
- Provide general administrative support as needed
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent required
- 1-3 years administrative office experience in a fast paced environment
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Aptitude for understanding financial reports and extracting information
- Strong working knowledge of various computer software such as Microsoft Office, JD Edwards, OneWorld, and Web based input software
- Effective verbal and written communication
- Strong organizational and interpersonal skills with attention to detail
- Ability to prioritize, coordinate, multi-task and demonstrate initiative
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