Job description

Heritage Financial Credit Union
Who we are...
Heritage Financial Credit Union has been helping families reach their financial goals for over 80 years. We consider ourselves more than a bank. We are the combined heritage of generations who have worked together to leave lasting contributions in the homes and communities of the Hudson Valley. We believe in our members – in their stories, both past and yet unwritten.
Our Mission
We are more than a bank. We believe in our members and employees – in their stories, both past and yet to be written. We are the combined heritage of generations who care about and support each other to provide lasting contributions in our communities. We are committed to creating opportunities for people by providing necessary tools, resources and education to make possible the achievement of their goals, hopes and dreams.
Why us...
Heritage Financial Credit Union offers employees a culture of teamwork, superior service orientation, and open communication! We offer the opportunity for growth and development as well as competitive pay, flexible hours, paid time off, and 11 paid holidays. Additionally, we offer tuition reimbursement, employer-subsidized health plans, and dental, vision and other voluntary insurance plans.

POSITION DESCRIPTION
Position Title: Regulatory Compliance Analyst II
Department: Compliance
Classification: Exempt
Location: Fully Remote Position

• At time of hire onboarding and employee orientation will be in person at our headquarters in Middletown.

POSITION PURPOSE
Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program for the Credit Union that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and members, and integrates consumer compliance into the day-to-day responsibilities of its management and employees.

This visible role works with department leadership to support the Compliance Management Program.

The Analyst will maintain broad and deep knowledge of consumer protection laws and regulations that pertain to the Credit Union, serve as a subject matter expert on consumer protection matters, and assist department leadership in reasonably ensuring compliance with the applicable consumer protection laws and regulations.

This position will serve a vital role in the Regulatory Compliance Department and will be an integral part of the company’s overall risk management strategy.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Using independent and sound judgment, provide subject matter expert advice regarding applicable servicing consumer compliance regulations while collaborating, advising, and coordinating with Compliance leadership. Applicable regulations include but are not limited to CFPB Deposit Reconciliation, EFTA, ESIGN, Reg CC, HMDA, Overdraft, Guidance, RESPA, NDIP, Sales Practices, TISA, TILA, FCRA, SCRA, FDCPA, FDPA, and applicable State requirements.
• Maintain close contact with leadership across all departments to keep apprised of objectives, strategy, new initiatives, emerging issues/risks
• Stay abreast of Credit Union processes and applicable consumer compliance laws and regulations.
• Provide advice, counsel and recommendations to departmental leadership on consumer compliance questions/issues.
• More advanced duties may include designation of subject matter expert for certain consumer compliance laws/regulations.
• Periodically review policies and procedures (especially changes) to ensure they meet regulatory requirements.
• Assist in developing and implementing action plans to comply with any new/revised consumer compliance laws and regulations.
• Facilitate completion of Consumer Compliance Risk Assessment.
• Work with department leaders and Employee Operations to develop the annual training plan.
• Work with department leaders and the Director of Regulatory Compliance to develop the Credit Union’s annual testing plan.
• Develop Key Risk Indicators (KRIs) for early warning signs of compliance concerns.
• Monitor various indicators of risk – KRIs, QC results, Compliance Testing results, complaints, risk assessment results, etc. to identify weaknesses and assist in remediating.
• Review new products/services for potential compliance concerns; prepare risk assessments.
• Review new and existing vendors and debt buyers for potential compliance concerns; prepare risk assessments.
• Review marketing materials and other external-facing communications for potential compliance issues (as applicable).
• Monitor for emerging risks and industry fines/penalties.
• Complete all required compliance training.
• Maintain knowledge of, and adhere to, the Credit Union’s internal compliance policies and procedures.
• Maintain Regulatory Compliance department procedures as assigned.
• Maintain knowledge of changing consumer compliance regulations.
• Ensure compliance with applicable federal, state and local laws and regulations.
• Perform other duties and special projects as assigned.
• Performs additional duties as required..

QUALIFICATIONS
Education/Certification:

• Bachelor’s Degree with a field of study in Business Administration, Finance, Accounting, or Law or related field preferred or comparable work experience.
• Compliance certifications such as CRCM, CCBCO, or CUCE are a plus

Experience Required:

• 5 or more years’ relevant experience in a financial institution, auditing firm, or consulting firm with regulatory compliance focus
• Bank operations experience in mortgage originations, mortgage servicing, community banking, etc.

Required Knowledge:

• Familiarity with the laws and regulations governing financial institutions.
• This position requires that the employee have a working knowledge of the regulations governing traditional financial institution activities including but not limited to the Bank Secrecy Act, TILA, RESPA, TRID, HMDA, ECOA, TILA, UDAAP, TIS, and Funds Availability.
• Ability to independently read, interpret, and provide guidance on regulatory matters with minimal supervision.
• Effective interpersonal skills.
• Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and sometimes tight deadlines.
• Strong ability to analyze and report relevant data.
• Ability to handle highly confidential information.
• Excellent written and verbal communication skills.
• Must maintain current industry knowledge and keep pace with regulatory changes.
• Commitment to continuing education, attends related conferences and obtains/maintains related certifications.
• This position requires that the employee gain a working knowledge of Bank Secrecy ACA (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

Skills/Abilities:

• Ability to project a professional appearance and positive attitude at all times.
• Strong project management skills.
• Strong written/verbal communication, collaboration, analytical and project management skills.
• Flexible, adaptable, and solid problem-solving skills.
• Detail-oriented with excellent organizational skills to perform multiple tasks simultaneously within strict timeframes.
• Ability to work effectively with others at all levels across the organization and provide authoritative guidance to credit union management and staff.
• Ability to work independently with limited supervision.
• Proficiency in the use of MS Word, Excel, Power Point, and Outlook

Our Mission:
We are more than a bank. We believe in our members and employees – in their stories, both past and yet to be written.
We are the combined heritage of generations who care about and support each other to provide lasting contributions in our communities.
We are committed to creating opportunities for people by providing necessary tools, resources and education to make possible the achievement of their goals, hopes and dreams.

Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Job Type: Full-time

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