Enova's hybrid work model allows employees to work in the office T, W, and TH with the option to work from home on Monday and Friday.

About the role:

A Renewals Team Lead is responsible for leading a team of Account Managers to drive long term revenue with existing customers. You will be responsible for a team quota, and ensuring your team has the necessary resources, skills, knowledge, and support to hit departmental targets. In this role you will be expected to be collaborative with your peer group and cross functional departments to achieve common goals.

What you'll be doing:

• Create strategy and oversee the daily execution of a renewals sales team
• Achieve or exceed monthly renewal targets and provide senior management with an accurate forecast and risk analysis of all assigned accounts within your team
• Provide hands-on coaching to illustrate and prove best practices
• Provide strong goal-oriented leadership and participate in recruiting, mentoring, discipline and training activities
• Manage competing priorities in a high volume transaction environment
• Work cross functionally to develop comprehensive 'win' strategies for the department
• Identify customer requirements, up-sell and cross-sell opportunities, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal rates.
• Provide direction and management to team members to ensure employee satisfaction and success.
• Closely monitor at risk accounts, work with Customer Success, Support, and Services leadership to resolve customer issues and help remove barriers for the team

We're excited about you if you have:

• Minimum of 3-5 years of experience managing an inside sales team with a complete understanding of customer management.
• Consultative and solution prospecting/selling knowledge
• Technology proficiency and ability to train others (CRM, Excel, LinkedIn, Sales Automation Tools)
• Ability to excel in a high-energy, monthly-results driven sales culture
• Team player who will work within the company to continue improving organization processes
• Experience working with senior level executives and cross functional teams
• Excellent verbal, written communication, and presentation skills
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Considerable interpersonal skills are mandatory, including the ability to establish and maintain effective working relationships with others
• Strong analytical skills with the ability to oversee and manage salesforce.com renewal forecast, helping the team manage all renewal opportunities appropriately

Our Enova SMB Team:

To our customers, we have three different brands focused on small business-OnDeck, Headway, and The Business Backer. Within the company, though, we know all brands are really one single team. Team members in Denver, NYC, Cincinnati, Virginia, and Chicago offices work together closely to ensure we are offering a best in class experience for our small business customers, and our various partners in the industry.