Job description
TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.
- Ensure that residents, on-site support staff, and other relevant parties understand the lease requirements and property rules.
- If needed, assist the residents with the move in process.
- When needed, assist residents in lease renewals, income-recertification and unit inspections.
- Mediate involving residents when invited and help resolve other disputes that may affect the housing status of the residents.
- Assist residents in presenting fair housing issues to the Property Manager – including requests for reasonable accommodations. Help residents and their supporters to provide the required documents,
Information and Assistance to Property Manager
- Maintain open and consistent communication with the Property Manager to prevent lease violations.
- Assist the Property Manager in fully understanding the resident’s needs and circumstances.
- Monitor notices and warnings distributed by the Property Manager. Supplement workshops and flyers to make the information accessible to residents with developmental disabilities.
- Promptly respond to requests by the Property Manager for any information necessary to maintain the resident’s housing status.
Community Building and Community Engagement
- Represent the organization professionally when engaging with the greater community.
- Attend residents’ Circle of Support meetings, annual individual Program Plan meetings, and other relevant meetings.
- Regularly coordinate and attend activities, social functions and resident meetings to foster community and empower residents. Case Management Practices
- Maintain detailed case notes about each client.
- Follow the organization case management practices illustrated in the RC training manual.
- If dealing with a challenging case, discuss it with the Program Manager during regular supervisory meetings.
- Active listening skills as well as a commitment to understanding the client’s point of view.
- Ability to communicate complicated housing choices to clients who possess a range of listening/processing skills as well as an array of life experiences that may make communicating a challenge.
- Ability to effectively communicate/advocate to the Property Managers, other tenants, roommates, services providers, and etc on behalf of the resident’s needs.
- Ability to carry out challenging discussions while maintaining a non-judgmental and non-defensive communication style.
- Ability to apply critical thinking skills in challenging situations and make sound judgments.
- Ability to schedule/prioritize tasks as well as follow through independently.
- Ability to meticulously follow record-keeping protocols.
- Ability to follow directions from the Community Manager.
- Ability to work cooperatively with the resident, other staff, resident’s family, service coordinator, service providers, and other support members.
- Work occasional evenings, weekends, and on-call hours
- Ability to engage in extensive amounts of computer work.
- Ability to drive to multiple offices
- Ability to sit at a desk/in meetings that may last for several hours. Minimum Qualifications and Experience:
- Must possess a valid Driver’s license
Benefits as a TRGM Employee:
- Base Salary + Performance Bonus.
- Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
- The benefits package includes 100 percent employer-paid life and disability insurance.
- Employer Matching 401k
- Employee Engagement and Wellness programs.
- Company-paid Vacation, Sick, Personal, and Holiday Time.
- Opportunities for Professional Development and Tuition Reimbursement.
TRG Management is proud to be an Equal Opportunity Employer.
We are a Drug-Free Workplace.
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