Job description

We are looking for a fun, and friendly person to round out our amazing restaurant team at The Notch Grille. Offering flexible work schedules, stable employment, and growth for those interested in getting their foot in the door.

Achieving a high level of client and guest satisfaction is a challenging task requiring enthusiastic team players in a wide variety of positions. We seek qualified candidates who share our values and the desire to create a warm and professional hospitality environment with a winning attitude. We offer flexible scheduling, competitive pay and benefits, and an environment where we enjoy our work and each other.

Pay: $45K-$50K annually

This position’s primary job duties are to oversee the safe and efficient operation of the restaurant and other outlets where applicable. This manager supervises a staff that consistently provides excellent guest service while promoting profitability for the hotel.

This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

Our diverse team is built with people who demonstrate high levels of customer service, communicate effectively with guests and team members, and follow instructions. We look for new candidates who can learn quickly, pay attention to the detail, and maintain composure when working under pressure. We believe in promoting internal candidates, as evidenced by our management & supervisory team members who worked hard to take their careers to the next level.

Skills Required:

· Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy

· People Skills – ability to collaborate, create rapport, and work effectively with others

· Communication Skills – ability to effectively listen & communicate professionally

· Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices

· Organizational & Time Management Skills – ability to appropriately manage time to meet job demands, prioritize, follow through, and work efficiently with limited supervision

· Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs

· Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)

Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks

Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

Experience / Education:

Minimum 2 years’ of supervisory customer service experience with at least 1 year of full-service dining experience; management experience preferred; high school diploma and/or equivalent work experience

When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee's approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Work Location: One location

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